Holy Cross Health Center
357 Island Pond Road, Manchester, NH, 03109
Ownership type: Non profit - Church related.
At a glance
- CMS overall
- 5
- of 5
- Health inspection
- 5
- of 5
- Staffing
- 5
- of 5
- Quality measures
- 4
- of 5
- Certified beds
- 40
- CMS-reported
CMS rating profile
The four CMS ratings on one aligned scale, with county and state averages for context.
Rating profile
How this facility's overall rating relates to its three CMS component ratings.
CMS-reported data · updated 2026-07-17
Comparative context
This facility's CMS overall rating next to its county and state averages.
CMS-reported data · updated 2026-07-17 · site-calculated context, not a CMS rating
Methodology
Inspections and citations
Health-inspection citations CMS reports for this facility. Individual records are in the technical appendix.
Citation profile
How many citations CMS reports, how severe, and when they occurred.
CMS-reported data · updated 2026-07-17
Methodology
Federal records
Federal fines (CMPs) and payment-denial records CMS reports in the recent reporting period. These are distinct record types and are never merged.
No federal penalty records are included in this data for this facility.
Staffing and care
Selected CMS care indicators for long-stay residents, with a typical level for context. The CMS staffing star rating appears in the rating profile above.
Selected care measures
How this facility's reported care indicators sit against a typical level.
Long-stay residents given antipsychotic medication.
Long-stay residents with new or worsened pressure ulcers.
Long-stay residents with one or more falls with major injury.
CMS-reported data · updated 2026-07-17 · site-calculated context, not a CMS rating
Methodology
Ownership
Facilities and agencies grouped by CMS-reported ownership fields. A company appearing here does not by itself mean it controlled day-to-day care or did anything wrong.
| Owner / organization | Role |
|---|---|
| Sisters of Holy Cross, Inc./U.S. Region | 5% OR GREATER DIRECT OWNERSHIP INTEREST |
| Hoffler, Anne | CORPORATE OFFICER |
| Lamarre, Marie Blanche | CORPORATE OFFICER |
| Martin, Therese | CORPORATE OFFICER |
| Murphy, Kelly | CORPORATE OFFICER |
| Coulombe, Kelli | OPERATIONAL/MANAGERIAL CONTROL |
| Dinardo, Susan | OPERATIONAL/MANAGERIAL CONTROL |
| Eafrati, Jody | OPERATIONAL/MANAGERIAL CONTROL |
| Farra, Raphael | OPERATIONAL/MANAGERIAL CONTROL |
| Fraser, Stephanie | OPERATIONAL/MANAGERIAL CONTROL |
| Ishak, Victor | OPERATIONAL/MANAGERIAL CONTROL |
| Oliveira, Jessica | OPERATIONAL/MANAGERIAL CONTROL |
| Osiek, Stefanie | OPERATIONAL/MANAGERIAL CONTROL |
| Phillips, Bonni | OPERATIONAL/MANAGERIAL CONTROL |
| Renfer, Laura | OPERATIONAL/MANAGERIAL CONTROL |
| Sisters of Holy Cross, Inc./U.S. Region | ADP OF THE SNF |
| Farra, Raphael | ADP OF THE SNF |
| Osiek, Stefanie | ADP OF THE SNF |
Nearby facilities
Other CMS-certified nursing homes near Hillsborough County.
Verify the current location and license with official sources.
| Facility | Location | Overall | Health | Staffing | CMS abuse icon | Federal penalties |
|---|---|---|---|---|---|---|
| Nashua Post Acute Care CCN 305005 | Nashua, NH | 1 | 1 | 2 | Not shown | $0 |
| Hanover Hill Health Care Center CCN 305009 | Manchester, NH | 4 | 3 | 3 | Not shown | $8,512 |
| Havenwood-Heritage Heights CCN 305016 | Concord, NH | 3 | 4 | 1 | Not shown | $0 |
| Dover Center for Health & Rehabilitation CCN 305018 | Dover, NH | 2 | 2 | 3 | Not shown | $0 |
| Hanover Terrace Health and Rehabilitation CCN 305020 | Hanover, NH | 4 | 3 | — | Not shown | $0 |
| Edgewood Centre (the) CCN 305022 | Portsmouth, NH | 3 | 3 | 3 | Not shown | $0 |
Related research
Frequently asked questions
What is Holy Cross Health Center's CMS rating?
Holy Cross Health Center has a 5-star CMS overall rating (out of 5) in the current dataset, with CMS component ratings of 5 for health inspections, 5 for staffing, and 4 for quality measures. A star rating is a CMS summary of past data, not a judgment about current conditions.
Where is Holy Cross Health Center located?
Holy Cross Health Center is located at 357 Island Pond Road, Manchester, NH, 03109 in Hillsborough County, and CMS lists 40 certified beds.
Does Holy Cross Health Center have federal penalties or payment denials on record?
The current CMS data shows no federal penalty amounts or payment denials for Holy Cross Health Center over roughly the past three years. Records can change; confirm current status on CMS Care Compare.
How does Holy Cross Health Center's rating compare to nearby facilities?
Holy Cross Health Center's CMS overall rating is 5 of 5. For comparison, the average CMS overall rating is 3.19 across 21 facilities in Hillsborough County, and 3.01 across New Hampshire. Averages exclude facilities CMS has not rated, and a star rating is a CMS summary, not a judgment about any individual facility.
How can I verify Holy Cross Health Center's current information?
SeniorCareRating.com organizes public CMS data and is not affiliated with CMS. Confirm Holy Cross Health Center's current ratings, inspection reports, and license status on the official CMS Care Compare site and with your state survey agency.
Technical appendix
Record identifiers
- CMS provider number (CCN)
- 305074
- Ownership type
- Non profit - Church related
- Certified beds
- 40
- Data snapshot
- 2026-07-17
All 4 citation records
| Date | CMS tag | Severity | Type | CMS deficiency status | Correction date |
|---|---|---|---|---|---|
| Jan 3, 2025 | 0868 | D | Standard | Deficient, Provider has date of correction | Jan 29, 2025 |
| Jan 26, 2023 | 0727 | E | Standard | Deficient, Provider has date of correction | Apr 5, 2023 |
| Jan 26, 2023 | 0761 | D | Standard | Deficient, Provider has date of correction | Feb 23, 2023 |
| Jan 26, 2023 | 0880 | D | Standard | Deficient, Provider has date of correction | Mar 6, 2023 |
How to verify this data
- The current CMS profile on Medicare’s Care Compare
- Your state survey agency’s latest inspection reports
- Any recent complaint investigations
- Current ownership and license status
SeniorCareRating.com organizes public CMS data and is not affiliated with CMS. Ratings and records are CMS-reported summaries of past data, not a judgment about current conditions. See methodology.