Nursing home

Hackett Hill Healthcare Center

191 Hackett Hill Road, Manchester, NH, 03102

CMS ownership records associate this facility with Genesis Healthcare · For profit - Corporation.

CMS overall rating
CMS overall rating: 2 out of 52of 5

At a glance

CMS reports a 2-star overall rating for Hackett Hill Healthcare Center, with 15 inspection citations on record (1 higher severity). Federal records include $8,278 in the current dataset.
CMS overall
2
of 5
Health inspection
1
of 5
Staffing
4
of 5
Quality measures
5
of 5
Certified beds
70
CMS-reported

CMS rating profile

The four CMS ratings on one aligned scale, with county and state averages for context.

Rating profile

How this facility's overall rating relates to its three CMS component ratings.

Overall2 of 5
Health inspection1 of 5
Staffing4 of 5
Quality measures5 of 5

CMS-reported data · updated 2026-07-17

Comparative context

This facility's CMS overall rating next to its county and state averages.

This facility 2
15
Hillsborough Co. avg 3.19New Hampshire avg 3.01This facility
This facility: 2 of 5. Hillsborough Co. avg: 3.19. New Hampshire avg: 3.01.

CMS-reported data · updated 2026-07-17 · site-calculated context, not a CMS rating

Methodology
Averages are calculated from CMS records included in this dataset and exclude facilities CMS has not rated. A neutral reference point, not a CMS rating or a pass/fail line.

Inspections and citations

Health-inspection citations CMS reports for this facility. Individual records are in the technical appendix.

Citation profile

How many citations CMS reports, how severe, and when they occurred.

15
Citations on record
1
Higher severity (G–L)
5
From complaints
0
Infection control
Citations by inspection year
32023
52024
72025
Higher severity Standard

CMS-reported data · updated 2026-07-17

Methodology
Severity uses the CMS scope-and-severity letter (G–L count as higher severity). Counts are CMS-reported inspection findings, not a judgment about current conditions.

Federal records

Federal fines (CMPs) and payment-denial records CMS reports in the recent reporting period. These are distinct record types and are never merged.

Federal fines (CMP)

Fine records over time, sized by amount.

1 record · $8,278 total · Dec 17, 2025
  1. Dec 17, 2025$8,278

CMS-reported data · updated 2026-07-17

Payment denials

Payment-denial records over time, sized by duration.

No payment-denial records are included in this data for this facility.

CMS-reported data · updated 2026-07-17

Methodology
CMS may deny Medicare/Medicaid payment for new admissions. This is a distinct record type from a civil monetary fine. Confirm current status on CMS Care Compare.

Staffing and care

Selected CMS care indicators for long-stay residents, with a typical level for context. The CMS staffing star rating appears in the rating profile above.

Selected care measures

How this facility's reported care indicators sit against a typical level.

3 of 3 care measures reported by CMS
On antipsychotic medication(lower is better)11.93%

Long-stay residents given antipsychotic medication.

With new/worsened pressure ulcers(lower is better)4.5%

Long-stay residents with new or worsened pressure ulcers.

Falls with major injury(lower is better)3.95%

Long-stay residents with one or more falls with major injury.

CMS-reported data · updated 2026-07-17 · site-calculated context, not a CMS rating

Methodology
The tick marks a typical level for context and is calculated from CMS records included in this dataset — not a CMS rating. Per-shift staffing hours are not part of this dataset. Missing values are shown as “Not reported”, never as zero.

Facilities and agencies grouped by CMS-reported ownership fields. A company appearing here does not by itself mean it controlled day-to-day care or did anything wrong.

Owner / organizationRole
191 Hackett Hill Road Operations LLC5% OR GREATER DIRECT OWNERSHIP INTEREST
Genesis Healthcare LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST
Genesis Nh Holdings LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST
Genesis Operations LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST
Berg, MichaelCORPORATE OFFICER
Bridgeford, LauraCORPORATE OFFICER
Mendelson, AviCORPORATE OFFICER
Cullerot, ElizabethOPERATIONAL/MANAGERIAL CONTROL
Ojutalayo, AyobamiOPERATIONAL/MANAGERIAL CONTROL
Cullerot, ElizabethADP OF THE SNF
Ojutalayo, AyobamiADP OF THE SNF

Nearby facilities

Other CMS-certified nursing homes near Hillsborough County.

191 Hackett Hill Road, Manchester
Hillsborough County · NH · 03102
70 certified beds43.0383, -71.4840

Verify the current location and license with official sources.

FacilityLocationOverallHealthStaffingCMS abuse iconFederal penalties
Nashua Post Acute Care
CCN 305005
Nashua, NH112Not shown$0
Hanover Hill Health Care Center
CCN 305009
Manchester, NH433Not shown$8,512
Havenwood-Heritage Heights
CCN 305016
Concord, NH341Not shown$0
Dover Center for Health & Rehabilitation
CCN 305018
Dover, NH223Not shown$0
Hanover Terrace Health and Rehabilitation
CCN 305020
Hanover, NH43Not shown$0
Edgewood Centre (the)
CCN 305022
Portsmouth, NH333Not shown$0

Related research

Frequently asked questions

What is Hackett Hill Healthcare Center's CMS rating?

Hackett Hill Healthcare Center has a 2-star CMS overall rating (out of 5) in the current dataset, with CMS component ratings of 1 for health inspections, 4 for staffing, and 5 for quality measures. A star rating is a CMS summary of past data, not a judgment about current conditions.

Where is Hackett Hill Healthcare Center located?

Hackett Hill Healthcare Center is located at 191 Hackett Hill Road, Manchester, NH, 03102 in Hillsborough County, and CMS lists 70 certified beds.

Does Hackett Hill Healthcare Center have federal penalties or payment denials on record?

The CMS data includes $8,278 in federal fine amounts and 0 payment-denial records for Hackett Hill Healthcare Center over roughly the past three years. These are CMS-reported records; see CMS Care Compare for the details and context.

How does Hackett Hill Healthcare Center's rating compare to nearby facilities?

Hackett Hill Healthcare Center's CMS overall rating is 2 of 5. For comparison, the average CMS overall rating is 3.19 across 21 facilities in Hillsborough County, and 3.01 across New Hampshire. Averages exclude facilities CMS has not rated, and a star rating is a CMS summary, not a judgment about any individual facility.

How can I verify Hackett Hill Healthcare Center's current information?

SeniorCareRating.com organizes public CMS data and is not affiliated with CMS. Confirm Hackett Hill Healthcare Center's current ratings, inspection reports, and license status on the official CMS Care Compare site and with your state survey agency.

Technical appendix

Record identifiers

CMS provider number (CCN)
305038
Ownership type
For profit - Corporation
Certified beds
70
Data snapshot
2026-07-17
All 15 citation records
DateCMS tagSeverityTypeCMS deficiency statusCorrection date
Dec 17, 20250635GComplaintPast Non-ComplianceNov 14, 2025
Dec 17, 20250880DComplaintDeficient, Provider has date of correctionFeb 9, 2026
Mar 13, 20250552DStandardDeficient, Provider has date of correctionApr 15, 2025
Mar 13, 20250582BStandardDeficient, Provider has date of correctionApr 15, 2025
Mar 13, 20250658DStandardDeficient, Provider has date of correctionApr 22, 2025
Mar 13, 20250880DStandardDeficient, Provider has date of correctionApr 22, 2025
Mar 13, 20250908DStandardDeficient, Provider has date of correctionApr 22, 2025
Apr 2, 20240684DStandardDeficient, Provider has date of correctionApr 29, 2024
Apr 2, 20240685BStandardDeficient, Provider has date of correctionApr 29, 2024
Apr 2, 20240759DStandardDeficient, Provider has date of correctionApr 24, 2024
Apr 2, 20240761DStandardDeficient, Provider has date of correctionApr 19, 2024
Jan 9, 20240732BComplaintDeficient, Provider has date of correctionFeb 2, 2024
May 4, 20230559DComplaintDeficient, Provider has date of correctionMay 31, 2023
May 4, 20230560DComplaintDeficient, Provider has date of correctionMay 31, 2023
Mar 10, 20230584DStandardDeficient, Provider has date of correctionApr 7, 2023

How to verify this data

  • The current CMS profile on Medicare’s Care Compare
  • Your state survey agency’s latest inspection reports
  • Any recent complaint investigations
  • Current ownership and license status

SeniorCareRating.com organizes public CMS data and is not affiliated with CMS. Ratings and records are CMS-reported summaries of past data, not a judgment about current conditions. See methodology.

SeniorCareRating.com summarizes public CMS data. It is not affiliated with CMS, Medicare.gov, or any nursing home. Data may lag current conditions. This is not medical, legal, or care-placement advice — always verify with official sources and qualified professionals.