Nursing home

Westminster-Canterbury of Richmond

1600 Westbrook Ave, Richmond, VA, 23227

CMS ownership records associate this facility with The Bank of New York Mellon Trust Company · Non profit - Corporation.

CMS overall rating
CMS overall rating: 5 out of 55of 5

At a glance

CMS reports a 5-star overall rating for Westminster-Canterbury of Richmond, with 14 inspection citations on record. No federal fine or payment-denial records appear in the current dataset.
CMS overall
5
of 5
Health inspection
4
of 5
Staffing
5
of 5
Quality measures
4
of 5
Certified beds
158
CMS-reported

CMS rating profile

The four CMS ratings on one aligned scale, with county and state averages for context.

Rating profile

How this facility's overall rating relates to its three CMS component ratings.

Overall5 of 5
Health inspection4 of 5
Staffing5 of 5
Quality measures4 of 5

CMS-reported data · updated 2026-07-17

Comparative context

This facility's CMS overall rating next to its county and state averages.

This facility 5
15
Henrico Co. avg 2.17Virginia avg 3.02This facility
This facility: 5 of 5. Henrico Co. avg: 2.17. Virginia avg: 3.02.

CMS-reported data · updated 2026-07-17 · site-calculated context, not a CMS rating

Methodology
Averages are calculated from CMS records included in this dataset and exclude facilities CMS has not rated. A neutral reference point, not a CMS rating or a pass/fail line.

Inspections and citations

Health-inspection citations CMS reports for this facility. Individual records are in the technical appendix.

Citation profile

How many citations CMS reports, how severe, and when they occurred.

14
Citations on record
0
Higher severity (G–L)
2
From complaints
0
Infection control
Citations by inspection year
42021
42023
62024
Higher severity Standard

CMS-reported data · updated 2026-07-17

Methodology
Severity uses the CMS scope-and-severity letter (G–L count as higher severity). Counts are CMS-reported inspection findings, not a judgment about current conditions.

Federal records

Federal fines (CMPs) and payment-denial records CMS reports in the recent reporting period. These are distinct record types and are never merged.

No federal penalty records are included in this data for this facility.

Staffing and care

Selected CMS care indicators for long-stay residents, with a typical level for context. The CMS staffing star rating appears in the rating profile above.

Selected care measures

How this facility's reported care indicators sit against a typical level.

3 of 3 care measures reported by CMS
On antipsychotic medication(lower is better)23.18%

Long-stay residents given antipsychotic medication.

With new/worsened pressure ulcers(lower is better)6.13%

Long-stay residents with new or worsened pressure ulcers.

Falls with major injury(lower is better)3.49%

Long-stay residents with one or more falls with major injury.

CMS-reported data · updated 2026-07-17 · site-calculated context, not a CMS rating

Methodology
The tick marks a typical level for context and is calculated from CMS records included in this dataset — not a CMS rating. Per-shift staffing hours are not part of this dataset. Missing values are shown as “Not reported”, never as zero.

Facilities and agencies grouped by CMS-reported ownership fields. A company appearing here does not by itself mean it controlled day-to-day care or did anything wrong.

Owner / organizationRole
Westminster Canterbury Corporation5% OR GREATER DIRECT OWNERSHIP INTEREST
Branch Banking and Trust Company5% OR GREATER MORTGAGE INTEREST
The Bank of New York Mellon Trust Company5% OR GREATER MORTGAGE INTEREST
Westminster Canterbury Corporation5% OR GREATER SECURITY INTEREST
Burns, JohnCORPORATE DIRECTOR
Gardner, RussellCORPORATE OFFICER
Mackall, TylerOPERATIONAL/MANAGERIAL CONTROL
Mackall, TylerADP OF THE SNF

Nearby facilities

Other CMS-certified nursing homes near Henrico County.

1600 Westbrook Ave, Richmond
Henrico County · VA · 23227
158 certified beds37.5974, -77.4590

Verify the current location and license with official sources.

FacilityLocationOverallHealthStaffingCMS abuse iconFederal penalties
South Roanoke Nursing and Rehabilitation
CCN 495002
Roanoke, VA323Not shown$0
George Washington Health & Rehabilitation
CCN 495011
Alexandria, VA331Not shown$0
Richfield Health Center - Salem
CCN 495013
Salem, VA333Not shown$15,465
Roman Eagle Rehabilitation and Health Care Center
CCN 495015
Danville, VA444Not shown$0
Woodbine Rehabilitation & Healthcare Center
CCN 495019
Alexandria, VA543Not shown$0
Kendal at Lexington
CCN 495034
Lexington, VA325Not shown$10,033

Related research

Frequently asked questions

What is Westminster-Canterbury of Richmond's CMS rating?

Westminster-Canterbury of Richmond has a 5-star CMS overall rating (out of 5) in the current dataset, with CMS component ratings of 4 for health inspections, 5 for staffing, and 4 for quality measures. A star rating is a CMS summary of past data, not a judgment about current conditions.

Where is Westminster-Canterbury of Richmond located?

Westminster-Canterbury of Richmond is located at 1600 Westbrook Ave, Richmond, VA, 23227 in Henrico County, and CMS lists 158 certified beds.

Does Westminster-Canterbury of Richmond have federal penalties or payment denials on record?

The current CMS data shows no federal penalty amounts or payment denials for Westminster-Canterbury of Richmond over roughly the past three years. Records can change; confirm current status on CMS Care Compare.

How does Westminster-Canterbury of Richmond's rating compare to nearby facilities?

Westminster-Canterbury of Richmond's CMS overall rating is 5 of 5. For comparison, the average CMS overall rating is 2.17 across 14 facilities in Henrico County, and 3.02 across Virginia. Averages exclude facilities CMS has not rated, and a star rating is a CMS summary, not a judgment about any individual facility.

How can I verify Westminster-Canterbury of Richmond's current information?

SeniorCareRating.com organizes public CMS data and is not affiliated with CMS. Confirm Westminster-Canterbury of Richmond's current ratings, inspection reports, and license status on the official CMS Care Compare site and with your state survey agency.

Technical appendix

Record identifiers

CMS provider number (CCN)
495096
Ownership type
Non profit - Corporation
Certified beds
158
Data snapshot
2026-07-17
All 14 citation records
DateCMS tagSeverityTypeCMS deficiency statusCorrection date
Oct 30, 20240658DComplaintDeficient, Provider has date of correctionDec 8, 2024
Oct 30, 20240842DComplaintDeficient, Provider has date of correctionDec 8, 2024
Jun 12, 20240554DStandardDeficient, Provider has date of correctionJul 27, 2024
Jun 12, 20240656DStandardDeficient, Provider has date of correctionJul 27, 2024
Jun 12, 20240684DStandardDeficient, Provider has date of correctionJul 27, 2024
Jun 12, 20240757DStandardDeficient, Provider has date of correctionJul 27, 2024
May 25, 20230582BStandardDeficient, Provider has date of correctionJun 30, 2023
May 25, 20230625BStandardDeficient, Provider has date of correctionJun 30, 2023
May 25, 20230688DStandardDeficient, Provider has date of correctionJun 30, 2023
May 25, 20230842DStandardDeficient, Provider has date of correctionJun 30, 2023
Mar 25, 20210625FStandardDeficient, Provider has date of correctionMay 9, 2021
Mar 25, 20210677DStandardDeficient, Provider has date of correctionMay 9, 2021
Mar 25, 20210803FStandardDeficient, Provider has date of correctionMay 9, 2021
Mar 25, 20210812FStandardDeficient, Provider has date of correctionMay 9, 2021

How to verify this data

  • The current CMS profile on Medicare’s Care Compare
  • Your state survey agency’s latest inspection reports
  • Any recent complaint investigations
  • Current ownership and license status

SeniorCareRating.com organizes public CMS data and is not affiliated with CMS. Ratings and records are CMS-reported summaries of past data, not a judgment about current conditions. See methodology.

SeniorCareRating.com summarizes public CMS data. It is not affiliated with CMS, Medicare.gov, or any nursing home. Data may lag current conditions. This is not medical, legal, or care-placement advice — always verify with official sources and qualified professionals.