Nursing home

Heritage Hall-Rich Creek

120 Old Virginia Avenue, Rich Creek, VA, 24147

CMS ownership records associate this facility with Heritage Hall · For profit - Limited Liability company.

CMS overall rating
CMS overall rating: 4 out of 54of 5

At a glance

CMS reports a 4-star overall rating for Heritage Hall-Rich Creek, with 20 inspection citations on record. No federal fine or payment-denial records appear in the current dataset.
CMS overall
4
of 5
Health inspection
4
of 5
Staffing
2
of 5
Quality measures
2
of 5
Certified beds
120
CMS-reported

CMS rating profile

The four CMS ratings on one aligned scale, with county and state averages for context.

Rating profile

How this facility's overall rating relates to its three CMS component ratings.

Overall4 of 5
Health inspection4 of 5
Staffing2 of 5
Quality measures2 of 5

CMS-reported data · updated 2026-07-17

Comparative context

This facility's CMS overall rating next to its county and state averages.

This facility 4
15
Giles Co. avg 4Virginia avg 3.02This facility
This facility: 4 of 5. Giles Co. avg: 4. Virginia avg: 3.02.

CMS-reported data · updated 2026-07-17 · site-calculated context, not a CMS rating

Methodology
Averages are calculated from CMS records included in this dataset and exclude facilities CMS has not rated. A neutral reference point, not a CMS rating or a pass/fail line.

Inspections and citations

Health-inspection citations CMS reports for this facility. Individual records are in the technical appendix.

Citation profile

How many citations CMS reports, how severe, and when they occurred.

20
Citations on record
0
Higher severity (G–L)
1
From complaints
0
Infection control
Citations by inspection year
82019
22021
102024
Higher severity Standard

CMS-reported data · updated 2026-07-17

Methodology
Severity uses the CMS scope-and-severity letter (G–L count as higher severity). Counts are CMS-reported inspection findings, not a judgment about current conditions.

Federal records

Federal fines (CMPs) and payment-denial records CMS reports in the recent reporting period. These are distinct record types and are never merged.

No federal penalty records are included in this data for this facility.

Staffing and care

Selected CMS care indicators for long-stay residents, with a typical level for context. The CMS staffing star rating appears in the rating profile above.

Selected care measures

How this facility's reported care indicators sit against a typical level.

3 of 3 care measures reported by CMS
On antipsychotic medication(lower is better)27.1%

Long-stay residents given antipsychotic medication.

With new/worsened pressure ulcers(lower is better)2.38%

Long-stay residents with new or worsened pressure ulcers.

Falls with major injury(lower is better)3.3%

Long-stay residents with one or more falls with major injury.

CMS-reported data · updated 2026-07-17 · site-calculated context, not a CMS rating

Methodology
The tick marks a typical level for context and is calculated from CMS records included in this dataset — not a CMS rating. Per-shift staffing hours are not part of this dataset. Missing values are shown as “Not reported”, never as zero.

Facilities and agencies grouped by CMS-reported ownership fields. A company appearing here does not by itself mean it controlled day-to-day care or did anything wrong.

Owner / organizationRole
American Healthcare LLC5% OR GREATER DIRECT OWNERSHIP INTEREST
Hopkins, WilliamCORPORATE DIRECTOR
Dalton, RobertCORPORATE OFFICER
East, ThomasCORPORATE OFFICER
Gallant, CassandraCORPORATE OFFICER
American Healthcare LLCOPERATIONAL/MANAGERIAL CONTROL
Dalton, RobertOPERATIONAL/MANAGERIAL CONTROL
Lambert-Mcdaniel, SharonOPERATIONAL/MANAGERIAL CONTROL
American Healthcare LLCADP OF THE SNF
Dalton, RobertADP OF THE SNF
East, ThomasADP OF THE SNF
Gallant, CassandraADP OF THE SNF
Lambert-Mcdaniel, SharonADP OF THE SNF
Madhoun, MazenADP OF THE SNF

Nearby facilities

Other CMS-certified nursing homes near Giles County.

120 Old Virginia Avenue, Rich Creek
Giles County · VA · 24147
120 certified beds37.3879, -80.8260

Verify the current location and license with official sources.

FacilityLocationOverallHealthStaffingCMS abuse iconFederal penalties
South Roanoke Nursing and Rehabilitation
CCN 495002
Roanoke, VA323Not shown$0
George Washington Health & Rehabilitation
CCN 495011
Alexandria, VA331Not shown$0
Richfield Health Center - Salem
CCN 495013
Salem, VA333Not shown$15,465
Roman Eagle Rehabilitation and Health Care Center
CCN 495015
Danville, VA444Not shown$0
Woodbine Rehabilitation & Healthcare Center
CCN 495019
Alexandria, VA543Not shown$0
Kendal at Lexington
CCN 495034
Lexington, VA325Not shown$10,033

Related research

Frequently asked questions

What is Heritage Hall-Rich Creek's CMS rating?

Heritage Hall-Rich Creek has a 4-star CMS overall rating (out of 5) in the current dataset, with CMS component ratings of 4 for health inspections, 2 for staffing, and 2 for quality measures. A star rating is a CMS summary of past data, not a judgment about current conditions.

Where is Heritage Hall-Rich Creek located?

Heritage Hall-Rich Creek is located at 120 Old Virginia Avenue, Rich Creek, VA, 24147 in Giles County, and CMS lists 120 certified beds.

Does Heritage Hall-Rich Creek have federal penalties or payment denials on record?

The current CMS data shows no federal penalty amounts or payment denials for Heritage Hall-Rich Creek over roughly the past three years. Records can change; confirm current status on CMS Care Compare.

How does Heritage Hall-Rich Creek's rating compare to nearby facilities?

Heritage Hall-Rich Creek's CMS overall rating is 4 of 5. For comparison, the average CMS overall rating is 4 across 1 facilities in Giles County, and 3.02 across Virginia. Averages exclude facilities CMS has not rated, and a star rating is a CMS summary, not a judgment about any individual facility.

How can I verify Heritage Hall-Rich Creek's current information?

SeniorCareRating.com organizes public CMS data and is not affiliated with CMS. Confirm Heritage Hall-Rich Creek's current ratings, inspection reports, and license status on the official CMS Care Compare site and with your state survey agency.

Technical appendix

Record identifiers

CMS provider number (CCN)
495371
Ownership type
For profit - Limited Liability company
Certified beds
120
Data snapshot
2026-07-17
All 20 citation records
DateCMS tagSeverityTypeCMS deficiency statusCorrection date
Mar 14, 20240641DStandardDeficient, Provider has date of correctionMay 15, 2024
Mar 14, 20240684DStandardDeficient, Provider has date of correctionMay 15, 2024
Mar 14, 20240755DStandardDeficient, Provider has date of correctionMay 15, 2024
Mar 14, 20240756DStandardDeficient, Provider has date of correctionMay 15, 2024
Mar 14, 20240759DStandardDeficient, Provider has date of correctionMay 15, 2024
Mar 14, 20240810DStandardDeficient, Provider has date of correctionMay 15, 2024
Mar 14, 20240842DStandardDeficient, Provider has date of correctionMay 15, 2024
Mar 14, 20240847CStandardDeficient, Provider has date of correctionMay 15, 2024
Mar 14, 20240848CStandardDeficient, Provider has date of correctionMay 15, 2024
Mar 14, 20240725EComplaintDeficient, Provider has date of correctionMay 15, 2024
Dec 9, 20210761EStandardDeficient, Provider has date of correctionJan 3, 2022
Dec 9, 20210812FStandardDeficient, Provider has date of correctionJan 3, 2022
Jan 28, 20190622CStandardDeficient, Provider has date of correctionMar 12, 2019
Jan 28, 20190623CStandardDeficient, Provider has date of correctionMar 12, 2019
Jan 28, 20190625CStandardDeficient, Provider has date of correctionMar 12, 2019
Jan 28, 20190689DStandardDeficient, Provider has date of correctionMar 12, 2019
Jan 28, 20190690DStandardDeficient, Provider has date of correctionMar 12, 2019
Jan 28, 20190695DStandardDeficient, Provider has date of correctionMar 12, 2019
Jan 28, 20190761DStandardDeficient, Provider has date of correctionMar 12, 2019
Jan 28, 20190842DStandardDeficient, Provider has date of correctionMar 12, 2019

How to verify this data

  • The current CMS profile on Medicare’s Care Compare
  • Your state survey agency’s latest inspection reports
  • Any recent complaint investigations
  • Current ownership and license status

SeniorCareRating.com organizes public CMS data and is not affiliated with CMS. Ratings and records are CMS-reported summaries of past data, not a judgment about current conditions. See methodology.

SeniorCareRating.com summarizes public CMS data. It is not affiliated with CMS, Medicare.gov, or any nursing home. Data may lag current conditions. This is not medical, legal, or care-placement advice — always verify with official sources and qualified professionals.