Nursing home

The Healthcare Resort of Plano

3325 West Plano Parkway, Plano, TX, 75075

CMS ownership records associate this facility with The Ensign Group · Non profit - Other.

CMS overall rating
CMS overall rating: 3 out of 53of 5

At a glance

CMS reports a 3-star overall rating for The Healthcare Resort of Plano, with 25 inspection citations on record (2 higher severity). Federal records include $16,438 and 1 payment-denial record in the current dataset.
CMS overall
3
of 5
Health inspection
3
of 5
Staffing
3
of 5
Quality measures
3
of 5
Certified beds
70
CMS-reported

CMS rating profile

The four CMS ratings on one aligned scale, with county and state averages for context.

Rating profile

How this facility's overall rating relates to its three CMS component ratings.

Overall3 of 5
Health inspection3 of 5
Staffing3 of 5
Quality measures3 of 5

CMS-reported data · updated 2026-07-17

Comparative context

This facility's CMS overall rating next to its county and state averages.

This facility 3
15
Collin Co. avg 3.5Texas avg 2.7This facility
This facility: 3 of 5. Collin Co. avg: 3.5. Texas avg: 2.7.

CMS-reported data · updated 2026-07-17 · site-calculated context, not a CMS rating

Methodology
Averages are calculated from CMS records included in this dataset and exclude facilities CMS has not rated. A neutral reference point, not a CMS rating or a pass/fail line.

Inspections and citations

Health-inspection citations CMS reports for this facility. Individual records are in the technical appendix.

Citation profile

How many citations CMS reports, how severe, and when they occurred.

25
Citations on record
2
Higher severity (G–L)
12
From complaints
0
Infection control
Citations by inspection year
112023
72024
72025
Higher severity Standard

CMS-reported data · updated 2026-07-17

Methodology
Severity uses the CMS scope-and-severity letter (G–L count as higher severity). Counts are CMS-reported inspection findings, not a judgment about current conditions.

Federal records

Federal fines (CMPs) and payment-denial records CMS reports in the recent reporting period. These are distinct record types and are never merged.

Federal fines (CMP)

Fine records over time, sized by amount.

2 records · $16,438 total · Nov 16, 2023–Sep 10, 2024
  1. Sep 10, 2024$8,995
  2. Nov 16, 2023$7,443

CMS-reported data · updated 2026-07-17

Payment denials

Payment-denial records over time, sized by duration.

1 record · 12 days total · Nov 16, 2023
  1. Nov 16, 202312 days

CMS-reported data · updated 2026-07-17

Methodology
CMS may deny Medicare/Medicaid payment for new admissions. This is a distinct record type from a civil monetary fine. Confirm current status on CMS Care Compare.

Staffing and care

Selected CMS care indicators for long-stay residents, with a typical level for context. The CMS staffing star rating appears in the rating profile above.

Selected care measures

How this facility's reported care indicators sit against a typical level.

3 of 3 care measures reported by CMS
On antipsychotic medication(lower is better)10.91%

Long-stay residents given antipsychotic medication.

With new/worsened pressure ulcers(lower is better)1.63%

Long-stay residents with new or worsened pressure ulcers.

Falls with major injury(lower is better)3.75%

Long-stay residents with one or more falls with major injury.

CMS-reported data · updated 2026-07-17 · site-calculated context, not a CMS rating

Methodology
The tick marks a typical level for context and is calculated from CMS records included in this dataset — not a CMS rating. Per-shift staffing hours are not part of this dataset. Missing values are shown as “Not reported”, never as zero.

Facilities and agencies grouped by CMS-reported ownership fields. A company appearing here does not by itself mean it controlled day-to-day care or did anything wrong.

Owner / organizationRole
Keystone Care LLCDIRECT OWNERSHIP INTEREST
The Ensign Group IncINDIRECT OWNERSHIP INTEREST
Niccum, KevinMANAGING CONTROL - GOVERNING BODY
Park, KenMANAGING CONTROL - GOVERNING BODY
Wilson, EdwardCORPORATE DIRECTOR
Ashton, AndrewCORPORATE OFFICER
Burnam, SoonCORPORATE OFFICER
Keetch, ChadCORPORATE OFFICER
Sato, AmiCORPORATE OFFICER
Niccum, KevinOPERATIONAL/MANAGERIAL CONTROL
Park, KenOPERATIONAL/MANAGERIAL CONTROL
Port, BarryINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
Ensign Services IncADP OF THE SNF
Hccf Management Group Xi LLCADP OF THE SNF
Niccum, KevinADP OF THE SNF
Park, KenADP OF THE SNF

Nearby facilities

Other CMS-certified nursing homes near Collin County.

3325 West Plano Parkway, Plano
Collin County · TX · 75075
70 certified beds33.0101, -96.7560

Verify the current location and license with official sources.

FacilityLocationOverallHealthStaffingCMS abuse iconFederal penalties
Avir at Beaumont
CCN 455001
Beaumont, TX121Shown$52,494
Avir at New Braunfels
CCN 455020
New Braunfels, TX112Not shown$147,263
Baylor Scott & White Continuing Care Hospital Skil
CCN 455069
Temple, TX555Not shown$0
Knopp Healthcare and Rehab Center Inc
CCN 455278
Fredericksburg, TX443Not shown$0
Sharpville Residence and Rehabilitation Center
CCN 455333
Houston, TX443Not shown$8,431
Legacy Nursing and Rehabilitation
CCN 455351
Bryan, TX222Not shown$12,375

Related research

Frequently asked questions

What is The Healthcare Resort of Plano's CMS rating?

The Healthcare Resort of Plano has a 3-star CMS overall rating (out of 5) in the current dataset, with CMS component ratings of 3 for health inspections, 3 for staffing, and 3 for quality measures. A star rating is a CMS summary of past data, not a judgment about current conditions.

Where is The Healthcare Resort of Plano located?

The Healthcare Resort of Plano is located at 3325 West Plano Parkway, Plano, TX, 75075 in Collin County, and CMS lists 70 certified beds.

Does The Healthcare Resort of Plano have federal penalties or payment denials on record?

The CMS data includes $16,438 in federal fine amounts and 1 payment-denial record for The Healthcare Resort of Plano over roughly the past three years. These are CMS-reported records; see CMS Care Compare for the details and context.

How does The Healthcare Resort of Plano's rating compare to nearby facilities?

The Healthcare Resort of Plano's CMS overall rating is 3 of 5. For comparison, the average CMS overall rating is 3.5 across 22 facilities in Collin County, and 2.7 across Texas. Averages exclude facilities CMS has not rated, and a star rating is a CMS summary, not a judgment about any individual facility.

How can I verify The Healthcare Resort of Plano's current information?

SeniorCareRating.com organizes public CMS data and is not affiliated with CMS. Confirm The Healthcare Resort of Plano's current ratings, inspection reports, and license status on the official CMS Care Compare site and with your state survey agency.

Technical appendix

Record identifiers

CMS provider number (CCN)
676395
Ownership type
Non profit - Other
Certified beds
70
Data snapshot
2026-07-17
All 25 citation records
DateCMS tagSeverityTypeCMS deficiency statusCorrection date
Dec 2, 20250686EComplaintDeficient, Provider has date of correctionDec 3, 2025
Jun 26, 20250583DComplaintDeficient, Provider has date of correctionJul 31, 2025
Jun 26, 20250656DComplaintDeficient, Provider has date of correctionJul 31, 2025
Jun 26, 20250690DComplaintDeficient, Provider has date of correctionJul 31, 2025
Jun 26, 20250695EComplaintDeficient, Provider has date of correctionJul 31, 2025
Jun 26, 20250761EComplaintDeficient, Provider has date of correctionJul 31, 2025
Jun 26, 20250880EComplaintDeficient, Provider has date of correctionJul 31, 2025
Oct 9, 20240755EComplaintDeficient, Provider has date of correctionOct 31, 2024
Sep 10, 20240689JComplaintPast Non-ComplianceMay 31, 2024
May 16, 20240656DStandardDeficient, Provider has date of correctionJun 17, 2024
May 16, 20240698EStandardDeficient, Provider has date of correctionJun 17, 2024
May 16, 20240755EStandardDeficient, Provider has date of correctionJun 17, 2024
May 16, 20240761EStandardDeficient, Provider has date of correctionJun 17, 2024
May 16, 20240880EStandardDeficient, Provider has date of correctionJun 17, 2024
Nov 16, 20230686GComplaintDeficient, Provider has date of correctionJan 1, 2024
Sep 5, 20230684DComplaintDeficient, Provider has date of correctionSep 30, 2023
Sep 5, 20230880DComplaintDeficient, Provider has date of correctionSep 30, 2023
Feb 23, 20230694EStandardDeficient, Provider has date of correctionMar 2, 2023
Feb 23, 20230732CStandardDeficient, Provider has date of correctionMar 2, 2023
Feb 23, 20230758DStandardDeficient, Provider has date of correctionMar 2, 2023
Feb 23, 20230761DStandardDeficient, Provider has date of correctionMar 2, 2023
Feb 23, 20230804EStandardDeficient, Provider has date of correctionMar 31, 2023
Feb 23, 20230809EStandardDeficient, Provider has date of correctionMar 31, 2023
Feb 23, 20230812EStandardDeficient, Provider has date of correctionMar 31, 2023
Feb 23, 20230880DStandardDeficient, Provider has date of correctionMar 31, 2023

How to verify this data

  • The current CMS profile on Medicare’s Care Compare
  • Your state survey agency’s latest inspection reports
  • Any recent complaint investigations
  • Current ownership and license status

SeniorCareRating.com organizes public CMS data and is not affiliated with CMS. Ratings and records are CMS-reported summaries of past data, not a judgment about current conditions. See methodology.

SeniorCareRating.com summarizes public CMS data. It is not affiliated with CMS, Medicare.gov, or any nursing home. Data may lag current conditions. This is not medical, legal, or care-placement advice — always verify with official sources and qualified professionals.