Which Home Health Services Are Hardest to Find
A discharge plan names specific services. Whether agencies near you actually offer them is a constraint no star rating captures — CMS publishes it, and it varies far more than the ratings do.
What the data shows
- Agencies analyzed
- 12,392
- Medicare-certified
- Offer all six lines
- 57.2%
- 7,090 agencies
- Most available
- 83.3%
- Nursing care
- Least available
- 65.6%
- Medical social services
What CMS reports
Six service lines, published for every certified agency.
For each Medicare-certified home health agency, CMS reports whether it offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services, and home health aide services. Unlike the quality-of-patient-care star — which about a quarter of agencies do not have, because CMS needs enough Medicare episodes to compute one — service lines are reported for agencies regardless of whether they carry a star.
That makes this one of the few fields covering the whole certified population, so every percentage below is calculated over all 12,392 agencies rather than only the rated ones.
How common each service is
The share of certified agencies offering each line.
Service availability, nationally
The share of all Medicare-certified home health agencies offering each CMS service line.
CMS-reported data · updated 2026-08-21 · site-calculated context, not a CMS rating
Methodology
The spread between the most and least available line is 17.7 percentage points. That gap is the practical point of this report: a shortlist built on ratings alone can contain agencies that do not provide the service the discharge plan actually calls for.
Where to find medical social services
Availability of the least-offered service line, by state.
Lowest medical social services availability, by state
States where the smallest share of certified agencies offer medical social services.
A lower share does not mean worse care. It means fewer agencies in that state offer this particular line, so a plan requiring it has fewer options — an availability constraint, not a quality finding.
CMS-reported data · updated 2026-08-21 · site-calculated context, not a CMS rating
Methodology
Why this belongs before the star rating
Availability filters a shortlist harder than quality does.
Most people compare home health agencies the way they would compare nursing homes: sort by rating, then check the details. For home health that order is backwards, because a service line is a hard requirement while a star is a preference. An agency with an excellent rating is no use if it does not provide the therapy the discharge plan names.
So filter first and compare second. Provider search lets you filter by the services you actually need before looking at any rating, which is the cheapest way to avoid building a shortlist you have to discard. Our guide on comparing home health agencies works through the full order.
One caveat the data cannot cover: offering a service is not the same as having capacity for a new patient this week. Agencies decline referrals when full, and no public dataset records availability in that sense. Treat this as a way to rule agencies out, then confirm by calling.
Limits of this analysis
What the public data can and cannot tell you.
These figures describe a dated CMS snapshot, not live conditions, and an agency’s service lines can change. Service availability describes what CMS reports an agency offers, not how well it delivers it, not how many staff it has in that discipline, and not whether it can take a referral now. Nothing here ranks or recommends any agency. Confirm current services directly with the agency and on Medicare’s Care Compare. See Methodology and Data updates.
The CMS Research Brief
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Related research
- Where CMS reports the least: home-health data by stateThe coverage gap that shapes every home-health comparison
- How CMS rates home health agenciesThe national star distribution these agencies sit in
- How to compare home health agenciesThe workflow this report supports
- Search home health agenciesFilter by the services you need