Home-health research · National data report

Which Home Health Services Are Hardest to Find

A discharge plan names specific services. Whether agencies near you actually offer them is a constraint no star rating captures — CMS publishes it, and it varies far more than the ratings do.

By SeniorCareRating.com Editorial Team · Published 2026-08-06 · CMS data released 2026-08-21

What the data shows

CMS reports which of six service lines each Medicare-certified home health agency offers. Across the 12,392 agencies in this snapshot, nursing care is the most widely offered at 83.3% and medical social services the least at 65.6%. 57.2% of agencies offer all six, and the median agency offers 6 of them. Service availability is a CMS-reported fact about what an agency provides, not a measure of how well it provides it — an agency offering fewer lines is more narrowly scoped, not worse. SeniorCareRating.com reports these as CMS publishes them and adds no rating of its own.
Agencies analyzed
12,392
Medicare-certified
Offer all six lines
57.2%
7,090 agencies
Most available
83.3%
Nursing care
Least available
65.6%
Medical social services

What CMS reports

Six service lines, published for every certified agency.

For each Medicare-certified home health agency, CMS reports whether it offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services, and home health aide services. Unlike the quality-of-patient-care star — which about a quarter of agencies do not have, because CMS needs enough Medicare episodes to compute one — service lines are reported for agencies regardless of whether they carry a star.

That makes this one of the few fields covering the whole certified population, so every percentage below is calculated over all 12,392 agencies rather than only the rated ones.

How common each service is

The share of certified agencies offering each line.

Service availability, nationally

The share of all Medicare-certified home health agencies offering each CMS service line.

Nursing care
83.3% (10,324)
Physical therapy
79.8% (9,895)
Occupational therapy
76.5% (9,477)
Home health aide
74.2% (9,195)
Speech pathology
70.8% (8,779)
Medical social services
65.6% (8,126)
7,090 agencies (57.2%) offer all six lines; the median agency offers 6.

CMS-reported data · updated 2026-08-21 · site-calculated context, not a CMS rating

Methodology
Share = agencies CMS reports as offering the service ÷ all 12,392 Medicare-certified agencies in this dataset, rated and unrated alike.

The spread between the most and least available line is 17.7 percentage points. That gap is the practical point of this report: a shortlist built on ratings alone can contain agencies that do not provide the service the discharge plan actually calls for.

Where to find medical social services

Availability of the least-offered service line, by state.

Lowest medical social services availability, by state

States where the smallest share of certified agencies offer medical social services.

MN
31.2% (44 of 141)
DC
40% (14 of 35)
IA
43% (55 of 128)
PA
45.2% (188 of 416)
OH
45.7% (384 of 841)
CO
46.8% (104 of 222)
ND
50% (10 of 20)
WY
50% (15 of 30)
WI
53.4% (47 of 88)
AR
54.3% (50 of 92)
Nationally 65.6% of agencies offer medical social services; the highest state share is 97.4% (PR).

A lower share does not mean worse care. It means fewer agencies in that state offer this particular line, so a plan requiring it has fewer options — an availability constraint, not a quality finding.

CMS-reported data · updated 2026-08-21 · site-calculated context, not a CMS rating

Methodology
Share = agencies offering medical social services ÷ all certified agencies in the state. States with fewer than 20 agencies are excluded from this ranking (7 excluded); they remain in the national totals.

Why this belongs before the star rating

Availability filters a shortlist harder than quality does.

Most people compare home health agencies the way they would compare nursing homes: sort by rating, then check the details. For home health that order is backwards, because a service line is a hard requirement while a star is a preference. An agency with an excellent rating is no use if it does not provide the therapy the discharge plan names.

So filter first and compare second. Provider search lets you filter by the services you actually need before looking at any rating, which is the cheapest way to avoid building a shortlist you have to discard. Our guide on comparing home health agencies works through the full order.

One caveat the data cannot cover: offering a service is not the same as having capacity for a new patient this week. Agencies decline referrals when full, and no public dataset records availability in that sense. Treat this as a way to rule agencies out, then confirm by calling.

Limits of this analysis

What the public data can and cannot tell you.

These figures describe a dated CMS snapshot, not live conditions, and an agency’s service lines can change. Service availability describes what CMS reports an agency offers, not how well it delivers it, not how many staff it has in that discipline, and not whether it can take a referral now. Nothing here ranks or recommends any agency. Confirm current services directly with the agency and on Medicare’s Care Compare. See Methodology and Data updates.

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