Nursing home

Willowbrooke Court SC Ctr at Matthews Glen

740 Pavilion View Drive, Matthews, NC, 28105

CMS ownership records associate this facility with Acts Retirement-Life Communities · Non profit - Corporation.

CMS overall rating
CMS overall rating: 5 out of 55of 5

At a glance

CMS reports a 5-star overall rating for Willowbrooke Court SC Ctr at Matthews Glen, with 6 inspection citations on record. No federal fine or payment-denial records appear in the current dataset.
CMS overall
5
of 5
Health inspection
4
of 5
Staffing
5
of 5
Quality measures
4
of 5
Certified beds
15
CMS-reported

CMS rating profile

The four CMS ratings on one aligned scale, with county and state averages for context.

Rating profile

How this facility's overall rating relates to its three CMS component ratings.

Overall5 of 5
Health inspection4 of 5
Staffing5 of 5
Quality measures4 of 5

CMS-reported data · updated 2026-07-17

Comparative context

This facility's CMS overall rating next to its county and state averages.

This facility 5
15
Mecklenburg Co. avg 2.68North Carolina avg 2.94This facility
This facility: 5 of 5. Mecklenburg Co. avg: 2.68. North Carolina avg: 2.94.

CMS-reported data · updated 2026-07-17 · site-calculated context, not a CMS rating

Methodology
Averages are calculated from CMS records included in this dataset and exclude facilities CMS has not rated. A neutral reference point, not a CMS rating or a pass/fail line.

Inspections and citations

Health-inspection citations CMS reports for this facility. Individual records are in the technical appendix.

Citation profile

How many citations CMS reports, how severe, and when they occurred.

6
Citations on record
0
Higher severity (G–L)
0
From complaints
0
Infection control
Citations by inspection year
32024
32025
Higher severity Standard

CMS-reported data · updated 2026-07-17

Methodology
Severity uses the CMS scope-and-severity letter (G–L count as higher severity). Counts are CMS-reported inspection findings, not a judgment about current conditions.

Federal records

Federal fines (CMPs) and payment-denial records CMS reports in the recent reporting period. These are distinct record types and are never merged.

No federal penalty records are included in this data for this facility.

Staffing and care

Selected CMS care indicators for long-stay residents, with a typical level for context. The CMS staffing star rating appears in the rating profile above.

Selected care measures

How this facility's reported care indicators sit against a typical level.

0 of 3 care measures reported by CMS
On antipsychotic medication(lower is better)Not reported

Long-stay residents given antipsychotic medication.

With new/worsened pressure ulcers(lower is better)Not reported

Long-stay residents with new or worsened pressure ulcers.

Falls with major injury(lower is better)Not reported

Long-stay residents with one or more falls with major injury.

CMS-reported data · updated 2026-07-17 · site-calculated context, not a CMS rating

Methodology
The tick marks a typical level for context and is calculated from CMS records included in this dataset — not a CMS rating. Per-shift staffing hours are not part of this dataset. Missing values are shown as “Not reported”, never as zero.

Facilities and agencies grouped by CMS-reported ownership fields. A company appearing here does not by itself mean it controlled day-to-day care or did anything wrong.

Owner / organizationRole
Greer, JasonCORPORATE DIRECTOR
Acts Acquisition and Development Company LLCINDIRECT OWNERSHIP INTEREST
Acts Alliance Management LLCINDIRECT OWNERSHIP INTEREST
Acts Communities of Maryland, Inc.INDIRECT OWNERSHIP INTEREST
Acts Legacy Foundation, Inc.INDIRECT OWNERSHIP INTEREST
Acts Retirement Services, IncINDIRECT OWNERSHIP INTEREST
Acts Retirement-Life Communities Management, LLCINDIRECT OWNERSHIP INTEREST
Acts Signature Community Services IncINDIRECT OWNERSHIP INTEREST
Bonita Springs Retirement Village IncINDIRECT OWNERSHIP INTEREST
Mease Life IncINDIRECT OWNERSHIP INTEREST
Acts Retirement-Life Communities Inc5% OR GREATER MORTGAGE INTEREST
Allmond, SusanCORPORATE DIRECTOR
Brod, KathrynCORPORATE DIRECTOR
Callaway, WarrenCORPORATE DIRECTOR
Chamberlain, LindaCORPORATE DIRECTOR
Christiansen, KarenCORPORATE DIRECTOR
Detweiler, HaroldCORPORATE DIRECTOR
Esterhai, JohnCORPORATE DIRECTOR
Gerner, ElricCORPORATE DIRECTOR
Glynn, JamesCORPORATE DIRECTOR
Grant, GeraldCORPORATE DIRECTOR
Kelly, MichaelCORPORATE DIRECTOR
Lammers, JohnCORPORATE DIRECTOR
Lawson, DanielCORPORATE DIRECTOR
Mashner, MarvinCORPORATE DIRECTOR
Middlebrooks, DanielCORPORATE DIRECTOR
Reichard, DawnCORPORATE DIRECTOR
Ahern, SusanCORPORATE OFFICER
Allmond, SusanCORPORATE OFFICER
Christiansen, KarenCORPORATE OFFICER
Fox, GlennCORPORATE OFFICER
Gerner, ElricCORPORATE OFFICER
Grant, GeraldCORPORATE OFFICER
Lawson, DanielCORPORATE OFFICER
Mashner, MarvinCORPORATE OFFICER
Acts Management Services, Inc.OPERATIONAL/MANAGERIAL CONTROL
Acts Retirement-Life Communities IncOPERATIONAL/MANAGERIAL CONTROL
Acts Retirement-Life Communities Management, LLCOPERATIONAL/MANAGERIAL CONTROL
Ahern, SusanOPERATIONAL/MANAGERIAL CONTROL
Christiansen, KarenOPERATIONAL/MANAGERIAL CONTROL
Fox, GlennOPERATIONAL/MANAGERIAL CONTROL
Grant, GeraldOPERATIONAL/MANAGERIAL CONTROL
Acts Management Services, Inc.ADP OF THE SNF
Acts Retirement-Life Communities IncADP OF THE SNF
Acts Retirement-Life Communities Management, LLCADP OF THE SNF
Baker Tilly US, LLPADP OF THE SNF
U.S. BankADP OF THE SNF
Ahern, SusanADP OF THE SNF
Christiansen, KarenADP OF THE SNF
Clements, ThadADP OF THE SNF
Fleming, ShacanaADP OF THE SNF
Fox, GlennADP OF THE SNF
Grant, GeraldADP OF THE SNF

Nearby facilities

Other CMS-certified nursing homes near Mecklenburg County.

740 Pavilion View Drive, Matthews
Mecklenburg County · NC · 28105
15 certified beds35.1143, -80.6940

Verify the current location and license with official sources.

FacilityLocationOverallHealthStaffingCMS abuse iconFederal penalties
Autumn Care Of Biscoe
CCN 345000
Biscoe, NC332Not shown$15,350
Hillcrest Convalescent Center
CCN 345001
Durham, NC555Not shown$0
Cypress Pointe Rehabilitation Center
CCN 345002
Wilmington, NC554Not shown$0
Silas Creek Rehabilitation Center
CCN 345003
Winston Salem, NC553Not shown$0
Person Memorial Hospital
CCN 345004
Roxboro, NC121Not shown$65,099
Blumenthal Health and Rehabilitation Center
CCN 345006
Greensboro, NC112Shown$217,768

Related research

Frequently asked questions

What is Willowbrooke Court SC Ctr at Matthews Glen's CMS rating?

Willowbrooke Court SC Ctr at Matthews Glen has a 5-star CMS overall rating (out of 5) in the current dataset, with CMS component ratings of 4 for health inspections, 5 for staffing, and 4 for quality measures. A star rating is a CMS summary of past data, not a judgment about current conditions.

Where is Willowbrooke Court SC Ctr at Matthews Glen located?

Willowbrooke Court SC Ctr at Matthews Glen is located at 740 Pavilion View Drive, Matthews, NC, 28105 in Mecklenburg County, and CMS lists 15 certified beds.

Does Willowbrooke Court SC Ctr at Matthews Glen have federal penalties or payment denials on record?

The current CMS data shows no federal penalty amounts or payment denials for Willowbrooke Court SC Ctr at Matthews Glen over roughly the past three years. Records can change; confirm current status on CMS Care Compare.

How does Willowbrooke Court SC Ctr at Matthews Glen's rating compare to nearby facilities?

Willowbrooke Court SC Ctr at Matthews Glen's CMS overall rating is 5 of 5. For comparison, the average CMS overall rating is 2.68 across 29 facilities in Mecklenburg County, and 2.94 across North Carolina. Averages exclude facilities CMS has not rated, and a star rating is a CMS summary, not a judgment about any individual facility.

How can I verify Willowbrooke Court SC Ctr at Matthews Glen's current information?

SeniorCareRating.com organizes public CMS data and is not affiliated with CMS. Confirm Willowbrooke Court SC Ctr at Matthews Glen's current ratings, inspection reports, and license status on the official CMS Care Compare site and with your state survey agency.

Technical appendix

Record identifiers

CMS provider number (CCN)
345326
Ownership type
Non profit - Corporation
Certified beds
15
Data snapshot
2026-07-17
All 6 citation records
DateCMS tagSeverityTypeCMS deficiency statusCorrection date
Jul 8, 20250684DStandardDeficient, Provider has date of correctionJul 25, 2025
Jul 8, 20250732CStandardDeficient, Provider has date of correctionJul 25, 2025
Jul 8, 20250812EStandardDeficient, Provider has date of correctionJul 25, 2025
May 30, 20240759DStandardDeficient, Provider has date of correctionJun 27, 2024
May 30, 20240761DStandardDeficient, Provider has date of correctionJun 27, 2024
May 30, 20240880DStandardDeficient, Provider has date of correctionJun 27, 2024

How to verify this data

  • The current CMS profile on Medicare’s Care Compare
  • Your state survey agency’s latest inspection reports
  • Any recent complaint investigations
  • Current ownership and license status

SeniorCareRating.com organizes public CMS data and is not affiliated with CMS. Ratings and records are CMS-reported summaries of past data, not a judgment about current conditions. See methodology.

SeniorCareRating.com summarizes public CMS data. It is not affiliated with CMS, Medicare.gov, or any nursing home. Data may lag current conditions. This is not medical, legal, or care-placement advice — always verify with official sources and qualified professionals.