Heritage Care Center
4401 North Hanley Road, Saint Louis, MO, 63134
CMS ownership records associate this facility with Reliant Care Management · For profit - Limited Liability company.
At a glance
- CMS overall
- 1
- of 5
- Health inspection
- 1
- of 5
- Staffing
- 1
- of 5
- Quality measures
- 4
- of 5
- Certified beds
- 120
- CMS-reported
CMS rating profile
The four CMS ratings on one aligned scale, with county and state averages for context.
Rating profile
How this facility's overall rating relates to its three CMS component ratings.
CMS-reported data · updated 2026-07-17
Comparative context
This facility's CMS overall rating next to its county and state averages.
CMS-reported data · updated 2026-07-17 · site-calculated context, not a CMS rating
Methodology
Inspections and citations
Health-inspection citations CMS reports for this facility. Individual records are in the technical appendix.
Citation profile
How many citations CMS reports, how severe, and when they occurred.
CMS-reported data · updated 2026-07-17
Methodology
Federal records
Federal fines (CMPs) and payment-denial records CMS reports in the recent reporting period. These are distinct record types and are never merged.
Federal fines (CMP)
Fine records over time, sized by amount.
- Feb 17, 2026$81,430
- Mar 14, 2025$146,162
- Dec 26, 2024$108,179
- Jun 14, 2024$16,801
- Dec 12, 2023$45,311
- Sep 29, 2023$26,865
CMS-reported data · updated 2026-07-17
Payment denials
Payment-denial records over time, sized by duration.
- Mar 14, 202599 days
- Dec 12, 202360 days
- Sep 29, 20236 days
CMS-reported data · updated 2026-07-17
Methodology
Staffing and care
Selected CMS care indicators for long-stay residents, with a typical level for context. The CMS staffing star rating appears in the rating profile above.
Selected care measures
How this facility's reported care indicators sit against a typical level.
Long-stay residents given antipsychotic medication.
Long-stay residents with new or worsened pressure ulcers.
Long-stay residents with one or more falls with major injury.
CMS-reported data · updated 2026-07-17 · site-calculated context, not a CMS rating
Methodology
Ownership
Facilities and agencies grouped by CMS-reported ownership fields. A company appearing here does not by itself mean it controlled day-to-day care or did anything wrong.
| Owner / organization | Role |
|---|---|
| Atkins, Monica | W-2 MANAGING EMPLOYEE |
| Destefane, Richard | CORPORATE DIRECTOR |
| Destefane, Richard | CORPORATE OFFICER |
| Reliant Care Management Company LLC | OPERATIONAL/MANAGERIAL CONTROL |
Nearby facilities
Other CMS-certified nursing homes near St. Louis County.
Verify the current location and license with official sources.
| Facility | Location | Overall | Health | Staffing | CMS abuse icon | Federal penalties |
|---|---|---|---|---|---|---|
| Athene Nursing and Rehabilitation CCN 265001 | Town and Country, MO | 1 | 1 | 1 | Shown | $164,131 |
| Kabul Nursing Homes Inc CCN 265055 | Cabool, MO | 5 | 5 | 3 | Not shown | $0 |
| Mason Pointe Care Center CCN 265071 | Chesterfield, MO | 5 | 5 | 5 | Not shown | $0 |
| Camdenton Windsor Estates CCN 265091 | Camdenton, MO | 1 | 2 | 1 | Not shown | $0 |
| John Knox Village Care Center CCN 265095 | Lees Summit, MO | 4 | 4 | 4 | Not shown | $0 |
| Delmar Gardens West CCN 265105 | Town and Country, MO | 3 | 3 | 4 | Not shown | $22,623 |
Related research
Frequently asked questions
What is Heritage Care Center's CMS rating?
Heritage Care Center has a 1-star CMS overall rating (out of 5) in the current dataset, with CMS component ratings of 1 for health inspections, 1 for staffing, and 4 for quality measures. A star rating is a CMS summary of past data, not a judgment about current conditions.
Where is Heritage Care Center located?
Heritage Care Center is located at 4401 North Hanley Road, Saint Louis, MO, 63134 in St. Louis County, and CMS lists 120 certified beds.
Does Heritage Care Center have federal penalties or payment denials on record?
The CMS data includes $424,748 in federal fine amounts and 3 payment-denial records for Heritage Care Center over roughly the past three years. These are CMS-reported records; see CMS Care Compare for the details and context.
How does Heritage Care Center's rating compare to nearby facilities?
Heritage Care Center's CMS overall rating is 1 of 5. For comparison, the average CMS overall rating is 2.14 across 69 facilities in St. Louis County, and 2.48 across Missouri. Averages exclude facilities CMS has not rated, and a star rating is a CMS summary, not a judgment about any individual facility.
How can I verify Heritage Care Center's current information?
SeniorCareRating.com organizes public CMS data and is not affiliated with CMS. Confirm Heritage Care Center's current ratings, inspection reports, and license status on the official CMS Care Compare site and with your state survey agency.
Technical appendix
Record identifiers
- CMS provider number (CCN)
- 265534
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 120
- Data snapshot
- 2026-07-17
All 101 citation records
| Date | CMS tag | Severity | Type | CMS deficiency status | Correction date |
|---|---|---|---|---|---|
| Feb 17, 2026 | 0610 | D | Complaint | Deficient, Provider has date of correction | Feb 18, 2026 |
| Feb 17, 2026 | 0689 | J | Complaint | Deficient, Provider has date of correction | Feb 18, 2026 |
| Sep 9, 2025 | 0558 | D | Standard | Deficient, Provider has date of correction | Oct 15, 2025 |
| Sep 9, 2025 | 0628 | D | Standard | Deficient, Provider has date of correction | Oct 15, 2025 |
| Sep 9, 2025 | 0641 | D | Standard | Deficient, Provider has date of correction | Oct 15, 2025 |
| Sep 9, 2025 | 0689 | D | Standard | Deficient, Provider has date of correction | Oct 15, 2025 |
| Sep 9, 2025 | 0697 | D | Standard | Deficient, Provider has date of correction | Oct 15, 2025 |
| Sep 9, 2025 | 0756 | E | Standard | Deficient, Provider has date of correction | Oct 15, 2025 |
| Sep 9, 2025 | 0760 | D | Standard | Deficient, Provider has date of correction | Oct 15, 2025 |
| Sep 9, 2025 | 0761 | D | Standard | Deficient, Provider has date of correction | Oct 15, 2025 |
| Sep 9, 2025 | 0865 | F | Standard | Deficient, Provider has date of correction | Oct 15, 2025 |
| Sep 9, 2025 | 0880 | F | Standard | Deficient, Provider has date of correction | Oct 15, 2025 |
| Sep 9, 2025 | 0881 | F | Standard | Deficient, Provider has date of correction | Oct 15, 2025 |
| Sep 9, 2025 | 0882 | F | Standard | Deficient, Provider has date of correction | Oct 15, 2025 |
| Sep 9, 2025 | 0883 | E | Standard | Deficient, Provider has date of correction | Oct 15, 2025 |
| Sep 9, 2025 | 0568 | D | Complaint | Deficient, Provider has date of correction | Oct 15, 2025 |
| Sep 9, 2025 | 0584 | E | Complaint | Deficient, Provider has date of correction | Oct 15, 2025 |
| Sep 9, 2025 | 0600 | D | Complaint | Deficient, Provider has date of correction | Oct 15, 2025 |
| Sep 9, 2025 | 0602 | D | Complaint | Deficient, Provider has date of correction | Oct 15, 2025 |
| Sep 9, 2025 | 0684 | D | Complaint | Deficient, Provider has date of correction | Oct 15, 2025 |
| Sep 9, 2025 | 0727 | E | Complaint | Deficient, Provider has date of correction | Oct 15, 2025 |
| Sep 9, 2025 | 0838 | F | Complaint | Deficient, Provider has date of correction | Oct 15, 2025 |
| Jun 26, 2025 | 0576 | E | Complaint | Deficient, Provider has date of correction | Jul 25, 2025 |
| Jun 26, 2025 | 0741 | D | Complaint | Deficient, Provider has date of correction | Jul 25, 2025 |
| May 23, 2025 | 0697 | D | Complaint | Deficient, Provider has date of correction | Jun 10, 2025 |
How to verify this data
- The current CMS profile on Medicare’s Care Compare
- Your state survey agency’s latest inspection reports
- Any recent complaint investigations
- Current ownership and license status
SeniorCareRating.com organizes public CMS data and is not affiliated with CMS. Ratings and records are CMS-reported summaries of past data, not a judgment about current conditions. See methodology.