Nursing home

Citizens Care Center

415 South Market Street, Havre De Grace, MD, 21078

Ownership type: Non profit - Other.

CMS overall rating
CMS overall rating: 5 out of 55of 5

At a glance

CMS reports a 5-star overall rating for Citizens Care Center, with 38 inspection citations on record. No federal fine or payment-denial records appear in the current dataset.
CMS overall
5
of 5
Health inspection
4
of 5
Staffing
5
of 5
Quality measures
2
of 5
Certified beds
184
CMS-reported

CMS rating profile

The four CMS ratings on one aligned scale, with county and state averages for context.

Rating profile

How this facility's overall rating relates to its three CMS component ratings.

Overall5 of 5
Health inspection4 of 5
Staffing5 of 5
Quality measures2 of 5

CMS-reported data · updated 2026-07-17

Comparative context

This facility's CMS overall rating next to its county and state averages.

This facility 5
15
Harford Co. avg 4.5Maryland avg 3.12This facility
This facility: 5 of 5. Harford Co. avg: 4.5. Maryland avg: 3.12.

CMS-reported data · updated 2026-07-17 · site-calculated context, not a CMS rating

Methodology
Averages are calculated from CMS records included in this dataset and exclude facilities CMS has not rated. A neutral reference point, not a CMS rating or a pass/fail line.

Inspections and citations

Health-inspection citations CMS reports for this facility. Individual records are in the technical appendix.

Citation profile

How many citations CMS reports, how severe, and when they occurred.

38
Citations on record
0
Higher severity (G–L)
5
From complaints
0
Infection control
Citations by inspection year
122019
122024
32025
112026
Higher severity Standard

CMS-reported data · updated 2026-07-17

Methodology
Severity uses the CMS scope-and-severity letter (G–L count as higher severity). Counts are CMS-reported inspection findings, not a judgment about current conditions.

Federal records

Federal fines (CMPs) and payment-denial records CMS reports in the recent reporting period. These are distinct record types and are never merged.

No federal penalty records are included in this data for this facility.

Staffing and care

Selected CMS care indicators for long-stay residents, with a typical level for context. The CMS staffing star rating appears in the rating profile above.

Selected care measures

How this facility's reported care indicators sit against a typical level.

3 of 3 care measures reported by CMS
On antipsychotic medication(lower is better)20.79%

Long-stay residents given antipsychotic medication.

With new/worsened pressure ulcers(lower is better)5.55%

Long-stay residents with new or worsened pressure ulcers.

Falls with major injury(lower is better)1.47%

Long-stay residents with one or more falls with major injury.

CMS-reported data · updated 2026-07-17 · site-calculated context, not a CMS rating

Methodology
The tick marks a typical level for context and is calculated from CMS records included in this dataset — not a CMS rating. Per-shift staffing hours are not part of this dataset. Missing values are shown as “Not reported”, never as zero.

Ownership

Facilities and agencies grouped by CMS-reported ownership fields. A company appearing here does not by itself mean it controlled day-to-day care or did anything wrong.

Owner / organizationRole
Quimby, CindyW-2 MANAGING EMPLOYEE
Badeker, PatriciaCORPORATE DIRECTOR
Baxter, WendellCORPORATE DIRECTOR
Beulah, CurtisCORPORATE DIRECTOR
Correri, JohnCORPORATE DIRECTOR
Jordan, JoyceCORPORATE DIRECTOR
Roberts, AnnaCORPORATE DIRECTOR
Welch, JamesCORPORATE DIRECTOR
Zavrotny, KimberlyCORPORATE DIRECTOR
Panos, PeterOPERATIONAL/MANAGERIAL CONTROL

Nearby facilities

Other CMS-certified nursing homes near Harford County.

415 South Market Street, Havre De Grace
Harford County · MD · 21078
184 certified beds39.5445, -76.0880

Verify the current location and license with official sources.

FacilityLocationOverallHealthStaffingCMS abuse iconFederal penalties
Autumn Lake Healthcare at Ballenger Creek
CCN 215001
Frederick, MD113Not shown$0
Complete Care at Annapolis
CCN 215005
Annapolis, MD543Not shown$0
Wicomico Nursing Home
CCN 215007
Salisbury, MD444Not shown$28,343
Pines Nursing and Rehab
CCN 215010
Easton, MD111Not shown$24,088
St. Mary's Nursing Center Inc
CCN 215013
Leonardtown, MD554Not shown$0
Autumn Lake Healthcare at Arcola
CCN 215014
Silver Spring, MD433Not shown$0

Related research

Frequently asked questions

What is Citizens Care Center's CMS rating?

Citizens Care Center has a 5-star CMS overall rating (out of 5) in the current dataset, with CMS component ratings of 4 for health inspections, 5 for staffing, and 2 for quality measures. A star rating is a CMS summary of past data, not a judgment about current conditions.

Where is Citizens Care Center located?

Citizens Care Center is located at 415 South Market Street, Havre De Grace, MD, 21078 in Harford County, and CMS lists 184 certified beds.

Does Citizens Care Center have federal penalties or payment denials on record?

The current CMS data shows no federal penalty amounts or payment denials for Citizens Care Center over roughly the past three years. Records can change; confirm current status on CMS Care Compare.

How does Citizens Care Center's rating compare to nearby facilities?

Citizens Care Center's CMS overall rating is 5 of 5. For comparison, the average CMS overall rating is 4.5 across 6 facilities in Harford County, and 3.12 across Maryland. Averages exclude facilities CMS has not rated, and a star rating is a CMS summary, not a judgment about any individual facility.

How can I verify Citizens Care Center's current information?

SeniorCareRating.com organizes public CMS data and is not affiliated with CMS. Confirm Citizens Care Center's current ratings, inspection reports, and license status on the official CMS Care Compare site and with your state survey agency.

Technical appendix

Record identifiers

CMS provider number (CCN)
215039
Ownership type
Non profit - Other
Certified beds
184
Data snapshot
2026-07-17
All 38 citation records
DateCMS tagSeverityTypeCMS deficiency statusCorrection date
Jan 29, 20260604DStandardDeficient, Provider has date of correctionMar 15, 2026
Jan 29, 20260641EStandardDeficient, Provider has date of correctionMar 15, 2026
Jan 29, 20260656DStandardDeficient, Provider has date of correctionMar 15, 2026
Jan 29, 20260657DStandardDeficient, Provider has date of correctionMar 15, 2026
Jan 29, 20260679DStandardDeficient, Provider has date of correctionMar 15, 2026
Jan 29, 20260684DStandardDeficient, Provider has date of correctionMar 15, 2026
Jan 29, 20260695DStandardDeficient, Provider has date of correctionMar 15, 2026
Jan 29, 20260700EStandardDeficient, Provider has date of correctionMar 15, 2026
Jan 29, 20260757DStandardDeficient, Provider has date of correctionMar 15, 2026
Jan 29, 20260791DStandardDeficient, Provider has date of correctionMar 15, 2026
Jan 29, 20260697DComplaintDeficient, Provider has date of correctionMar 15, 2026
Nov 7, 20250578DComplaintDeficient, Provider has date of correctionDec 22, 2025
Nov 7, 20250580DComplaintDeficient, Provider has date of correctionDec 22, 2025
Nov 7, 20250842DComplaintDeficient, Provider has date of correctionDec 22, 2025
May 7, 20240557DStandardDeficient, Provider has date of correctionJun 21, 2024
May 7, 20240625DStandardDeficient, Provider has date of correctionJun 21, 2024
May 7, 20240656DStandardDeficient, Provider has date of correctionJun 21, 2024
May 7, 20240658DStandardDeficient, Provider has date of correctionJun 21, 2024
May 7, 20240684EStandardDeficient, Provider has date of correctionJun 21, 2024
May 7, 20240730DStandardDeficient, Provider has date of correctionJun 21, 2024
May 7, 20240756DStandardDeficient, Provider has date of correctionJun 21, 2024
May 7, 20240758DStandardDeficient, Provider has date of correctionJun 21, 2024
May 7, 20240761DStandardDeficient, Provider has date of correctionJun 21, 2024
May 7, 20240842DStandardDeficient, Provider has date of correctionJun 21, 2024
May 7, 20240947DStandardDeficient, Provider has date of correctionJun 21, 2024
Showing the 25 most recent of 38 citations.

How to verify this data

  • The current CMS profile on Medicare’s Care Compare
  • Your state survey agency’s latest inspection reports
  • Any recent complaint investigations
  • Current ownership and license status

SeniorCareRating.com organizes public CMS data and is not affiliated with CMS. Ratings and records are CMS-reported summaries of past data, not a judgment about current conditions. See methodology.

SeniorCareRating.com summarizes public CMS data. It is not affiliated with CMS, Medicare.gov, or any nursing home. Data may lag current conditions. This is not medical, legal, or care-placement advice — always verify with official sources and qualified professionals.