Nursing home

Willow Brooke Ct Skilled Care Ctr at Heron Point

501 Campus Avenue, Chestertown, MD, 21620

CMS ownership records associate this facility with Acts Retirement-Life Communities · Non profit - Corporation.

CMS overall rating
CMS overall rating: 5 out of 55of 5

At a glance

CMS reports a 5-star overall rating for Willow Brooke Ct Skilled Care Ctr at Heron Point, with 26 inspection citations on record (1 higher severity). Federal records include $15,440 in the current dataset.
CMS overall
5
of 5
Health inspection
5
of 5
Staffing
4
of 5
Quality measures
not rated
Certified beds
38
CMS-reported

CMS rating profile

The four CMS ratings on one aligned scale, with county and state averages for context.

Rating profile

How this facility's overall rating relates to its three CMS component ratings.

Overall5 of 5
Health inspection5 of 5
Staffing4 of 5
Quality measuresNot rated

CMS-reported data · updated 2026-07-17

Comparative context

This facility's CMS overall rating next to its county and state averages.

This facility 5
15
Kent Co. avg 3.33Maryland avg 3.12This facility
This facility: 5 of 5. Kent Co. avg: 3.33. Maryland avg: 3.12.

CMS-reported data · updated 2026-07-17 · site-calculated context, not a CMS rating

Methodology
Averages are calculated from CMS records included in this dataset and exclude facilities CMS has not rated. A neutral reference point, not a CMS rating or a pass/fail line.

Inspections and citations

Health-inspection citations CMS reports for this facility. Individual records are in the technical appendix.

Citation profile

How many citations CMS reports, how severe, and when they occurred.

26
Citations on record
1
Higher severity (G–L)
5
From complaints
0
Infection control
Citations by inspection year
152019
102024
12025
Higher severity Standard

CMS-reported data · updated 2026-07-17

Methodology
Severity uses the CMS scope-and-severity letter (G–L count as higher severity). Counts are CMS-reported inspection findings, not a judgment about current conditions.

Federal records

Federal fines (CMPs) and payment-denial records CMS reports in the recent reporting period. These are distinct record types and are never merged.

Federal fines (CMP)

Fine records over time, sized by amount.

1 record · $15,440 total · Feb 23, 2024
  1. Feb 23, 2024$15,440

CMS-reported data · updated 2026-07-17

Payment denials

Payment-denial records over time, sized by duration.

No payment-denial records are included in this data for this facility.

CMS-reported data · updated 2026-07-17

Methodology
CMS may deny Medicare/Medicaid payment for new admissions. This is a distinct record type from a civil monetary fine. Confirm current status on CMS Care Compare.

Staffing and care

Selected CMS care indicators for long-stay residents, with a typical level for context. The CMS staffing star rating appears in the rating profile above.

Selected care measures

How this facility's reported care indicators sit against a typical level.

0 of 3 care measures reported by CMS
On antipsychotic medication(lower is better)Not reported

Long-stay residents given antipsychotic medication.

With new/worsened pressure ulcers(lower is better)Not reported

Long-stay residents with new or worsened pressure ulcers.

Falls with major injury(lower is better)Not reported

Long-stay residents with one or more falls with major injury.

CMS-reported data · updated 2026-07-17 · site-calculated context, not a CMS rating

Methodology
The tick marks a typical level for context and is calculated from CMS records included in this dataset — not a CMS rating. Per-shift staffing hours are not part of this dataset. Missing values are shown as “Not reported”, never as zero.

Facilities and agencies grouped by CMS-reported ownership fields. A company appearing here does not by itself mean it controlled day-to-day care or did anything wrong.

Owner / organizationRole
Acts Acquisition and Development Company LLCINDIRECT OWNERSHIP INTEREST
Acts Alliance Management LLCINDIRECT OWNERSHIP INTEREST
Acts Legacy Foundation, Inc.INDIRECT OWNERSHIP INTEREST
Acts Retirement Services, IncINDIRECT OWNERSHIP INTEREST
Acts Signature Community Services IncINDIRECT OWNERSHIP INTEREST
Bonita Springs Retirement Village IncINDIRECT OWNERSHIP INTEREST
Mease Life IncINDIRECT OWNERSHIP INTEREST
Christiansen, KarenCORPORATE DIRECTOR
Detweiler, HaroldCORPORATE DIRECTOR
Forrest, AnneCORPORATE DIRECTOR
Grant, GeraldCORPORATE DIRECTOR
Kelly, MichaelCORPORATE DIRECTOR
Lawson, DanielCORPORATE DIRECTOR
Neary, AnneCORPORATE DIRECTOR
Paquette, EllenCORPORATE DIRECTOR
Ahern, SusanCORPORATE OFFICER
Christiansen, KarenCORPORATE OFFICER
Fox, GlennCORPORATE OFFICER
Grant, GeraldCORPORATE OFFICER
Grant, JonathanCORPORATE OFFICER
Valdivia, PeggyCORPORATE OFFICER
Acts Communities of Maryland, Inc.OPERATIONAL/MANAGERIAL CONTROL
Acts Management Services, Inc.OPERATIONAL/MANAGERIAL CONTROL
Acts Retirement-Life Communities Management, LLCOPERATIONAL/MANAGERIAL CONTROL
Ahern, SusanOPERATIONAL/MANAGERIAL CONTROL
Christiansen, KarenOPERATIONAL/MANAGERIAL CONTROL
Fox, GlennOPERATIONAL/MANAGERIAL CONTROL
Grant, GeraldOPERATIONAL/MANAGERIAL CONTROL
Grant, JonathanOPERATIONAL/MANAGERIAL CONTROL
Kurz, StellahOPERATIONAL/MANAGERIAL CONTROL
Valdivia, PeggyOPERATIONAL/MANAGERIAL CONTROL
U.S. BankTRUSTEE OF THE SNF
Acts Communities of Maryland, Inc.ADP OF THE SNF
Acts Management Services, Inc.ADP OF THE SNF
Acts Retirement-Life Communities Management, LLCADP OF THE SNF
Baker Tilly US, LLPADP OF THE SNF
U.S. BankADP OF THE SNF
Ahern, SusanADP OF THE SNF
Christiansen, KarenADP OF THE SNF
Fox, GlennADP OF THE SNF
Grant, GeraldADP OF THE SNF
Grant, JonathanADP OF THE SNF
Knaish, KinanADP OF THE SNF
Kurz, StellahADP OF THE SNF
Valdivia, PeggyADP OF THE SNF

Nearby facilities

Other CMS-certified nursing homes near Kent County.

501 Campus Avenue, Chestertown
Kent County · MD · 21620
38 certified beds39.2182, -76.0590

Verify the current location and license with official sources.

FacilityLocationOverallHealthStaffingCMS abuse iconFederal penalties
Autumn Lake Healthcare at Ballenger Creek
CCN 215001
Frederick, MD113Not shown$0
Complete Care at Annapolis
CCN 215005
Annapolis, MD543Not shown$0
Wicomico Nursing Home
CCN 215007
Salisbury, MD444Not shown$28,343
Pines Nursing and Rehab
CCN 215010
Easton, MD111Not shown$24,088
St. Mary's Nursing Center Inc
CCN 215013
Leonardtown, MD554Not shown$0
Autumn Lake Healthcare at Arcola
CCN 215014
Silver Spring, MD433Not shown$0

Related research

Frequently asked questions

What is Willow Brooke Ct Skilled Care Ctr at Heron Point's CMS rating?

Willow Brooke Ct Skilled Care Ctr at Heron Point has a 5-star CMS overall rating (out of 5) in the current dataset, with CMS component ratings of 5 for health inspections, 4 for staffing, and not rated for quality measures. A star rating is a CMS summary of past data, not a judgment about current conditions.

Where is Willow Brooke Ct Skilled Care Ctr at Heron Point located?

Willow Brooke Ct Skilled Care Ctr at Heron Point is located at 501 Campus Avenue, Chestertown, MD, 21620 in Kent County, and CMS lists 38 certified beds.

Does Willow Brooke Ct Skilled Care Ctr at Heron Point have federal penalties or payment denials on record?

The CMS data includes $15,440 in federal fine amounts and 0 payment-denial records for Willow Brooke Ct Skilled Care Ctr at Heron Point over roughly the past three years. These are CMS-reported records; see CMS Care Compare for the details and context.

How does Willow Brooke Ct Skilled Care Ctr at Heron Point's rating compare to nearby facilities?

Willow Brooke Ct Skilled Care Ctr at Heron Point's CMS overall rating is 5 of 5. For comparison, the average CMS overall rating is 3.33 across 3 facilities in Kent County, and 3.12 across Maryland. Averages exclude facilities CMS has not rated, and a star rating is a CMS summary, not a judgment about any individual facility.

How can I verify Willow Brooke Ct Skilled Care Ctr at Heron Point's current information?

SeniorCareRating.com organizes public CMS data and is not affiliated with CMS. Confirm Willow Brooke Ct Skilled Care Ctr at Heron Point's current ratings, inspection reports, and license status on the official CMS Care Compare site and with your state survey agency.

Technical appendix

Record identifiers

CMS provider number (CCN)
215235
Ownership type
Non profit - Corporation
Certified beds
38
Data snapshot
2026-07-17
All 26 citation records
DateCMS tagSeverityTypeCMS deficiency statusCorrection date
Dec 11, 20250812FStandardDeficient, Provider has date of correctionJan 31, 2026
Feb 23, 20240625DStandardDeficient, Provider has date of correctionApr 8, 2024
Feb 23, 20240726EStandardDeficient, Provider has date of correctionApr 8, 2024
Feb 23, 20240758DStandardDeficient, Provider has date of correctionApr 8, 2024
Feb 23, 20240759DStandardDeficient, Provider has date of correctionApr 8, 2024
Feb 23, 20240761DStandardDeficient, Provider has date of correctionApr 8, 2024
Feb 23, 20240609EComplaintDeficient, Provider has date of correctionApr 8, 2024
Feb 23, 20240610EComplaintDeficient, Provider has date of correctionApr 8, 2024
Feb 23, 20240656DComplaintDeficient, Provider has date of correctionApr 8, 2024
Feb 23, 20240689JComplaintPast Non-ComplianceJul 13, 2023
Feb 23, 20240740DComplaintDeficient, Provider has date of correctionApr 8, 2024
Apr 9, 20190551DStandardDeficient, Provider has date of correctionMay 24, 2019
Apr 9, 20190561DStandardDeficient, Provider has date of correctionMay 24, 2019
Apr 9, 20190580DStandardDeficient, Provider has date of correctionMay 24, 2019
Apr 9, 20190623DStandardDeficient, Provider has date of correctionMay 24, 2019
Apr 9, 20190636EStandardDeficient, Provider has date of correctionMay 24, 2019
Apr 9, 20190638EStandardDeficient, Provider has date of correctionMay 24, 2019
Apr 9, 20190645EStandardDeficient, Provider has date of correctionMay 24, 2019
Apr 9, 20190684DStandardDeficient, Provider has date of correctionMay 24, 2019
Apr 9, 20190689EStandardDeficient, Provider has date of correctionMay 24, 2019
Apr 9, 20190697DStandardDeficient, Provider has date of correctionMay 24, 2019
Apr 9, 20190745EStandardDeficient, Provider has date of correctionMay 24, 2019
Apr 9, 20190756DStandardDeficient, Provider has date of correctionMay 24, 2019
Apr 9, 20190758EStandardDeficient, Provider has date of correctionMay 24, 2019
Apr 9, 20190790DStandardDeficient, Provider has date of correctionMay 24, 2019
Showing the 25 most recent of 26 citations.

How to verify this data

  • The current CMS profile on Medicare’s Care Compare
  • Your state survey agency’s latest inspection reports
  • Any recent complaint investigations
  • Current ownership and license status

SeniorCareRating.com organizes public CMS data and is not affiliated with CMS. Ratings and records are CMS-reported summaries of past data, not a judgment about current conditions. See methodology.

SeniorCareRating.com summarizes public CMS data. It is not affiliated with CMS, Medicare.gov, or any nursing home. Data may lag current conditions. This is not medical, legal, or care-placement advice — always verify with official sources and qualified professionals.