Willows of New Castle
1023 N 20th St, New Castle, IN, 47362
CMS ownership records associate this facility with Henry County Memorial Hospital · For profit - Corporation.
At a glance
- CMS overall
- 2
- of 5
- Health inspection
- 3
- of 5
- Staffing
- 1
- of 5
- Quality measures
- 2
- of 5
- Certified beds
- 95
- CMS-reported
CMS rating profile
The four CMS ratings on one aligned scale, with county and state averages for context.
Rating profile
How this facility's overall rating relates to its three CMS component ratings.
CMS-reported data · updated 2026-07-17
Comparative context
This facility's CMS overall rating next to its county and state averages.
CMS-reported data · updated 2026-07-17 · site-calculated context, not a CMS rating
Methodology
Inspections and citations
Health-inspection citations CMS reports for this facility. Individual records are in the technical appendix.
Citation profile
How many citations CMS reports, how severe, and when they occurred.
CMS-reported data · updated 2026-07-17
Methodology
Federal records
Federal fines (CMPs) and payment-denial records CMS reports in the recent reporting period. These are distinct record types and are never merged.
No federal penalty records are included in this data for this facility.
Staffing and care
Selected CMS care indicators for long-stay residents, with a typical level for context. The CMS staffing star rating appears in the rating profile above.
Selected care measures
How this facility's reported care indicators sit against a typical level.
Long-stay residents given antipsychotic medication.
Long-stay residents with new or worsened pressure ulcers.
Long-stay residents with one or more falls with major injury.
CMS-reported data · updated 2026-07-17 · site-calculated context, not a CMS rating
Methodology
Ownership
Facilities and agencies grouped by CMS-reported ownership fields. A company appearing here does not by itself mean it controlled day-to-day care or did anything wrong.
| Owner / organization | Role |
|---|---|
| Henry County Memorial Hospital | 5% OR GREATER DIRECT OWNERSHIP INTEREST |
| Dynes, Sheldon | CORPORATE DIRECTOR |
| Pidgeon, John | CORPORATE DIRECTOR |
| Shore, Marion | CORPORATE DIRECTOR |
| Ware, Deborah | CORPORATE DIRECTOR |
| Ring, Brian | CORPORATE OFFICER |
| New Castle in Opco, LLC | OPERATIONAL/MANAGERIAL CONTROL |
| Frankel, Israel | OPERATIONAL/MANAGERIAL CONTROL |
| New Castle in Opco, LLC | ADP OF THE SNF |
| Frankel, Israel | ADP OF THE SNF |
| Patton, Elizabeth | ADP OF THE SNF |
| Reis, James | ADP OF THE SNF |
Nearby facilities
Other CMS-certified nursing homes near Henry County.
Verify the current location and license with official sources.
| Facility | Location | Overall | Health | Staffing | CMS abuse icon | Federal penalties |
|---|---|---|---|---|---|---|
| Hooverwood CCN 155001 | Indianapolis, IN | 1 | 1 | 3 | Shown | $25,124 |
| Mason Health Care Center CCN 155003 | Warsaw, IN | 2 | 2 | 3 | Not shown | $0 |
| Beaumont Rehabilitation and Healthcare Center CCN 155005 | Anderson, IN | 2 | 1 | 1 | Not shown | $0 |
| Waters of Wabash Skilled Nursing Facility East the CCN 155006 | Wabash, IN | 1 | 1 | 1 | Not shown | $0 |
| Majestic Care of Bloomington CCN 155019 | Bloomington, IN | 3 | 3 | 2 | Not shown | $0 |
| Willows of Shelbyville CCN 155022 | Shelbyville, IN | 2 | 2 | 1 | Not shown | $0 |
Related research
Frequently asked questions
What is Willows of New Castle's CMS rating?
Willows of New Castle has a 2-star CMS overall rating (out of 5) in the current dataset, with CMS component ratings of 3 for health inspections, 1 for staffing, and 2 for quality measures. A star rating is a CMS summary of past data, not a judgment about current conditions.
Where is Willows of New Castle located?
Willows of New Castle is located at 1023 N 20th St, New Castle, IN, 47362 in Henry County, and CMS lists 95 certified beds.
Does Willows of New Castle have federal penalties or payment denials on record?
The current CMS data shows no federal penalty amounts or payment denials for Willows of New Castle over roughly the past three years. Records can change; confirm current status on CMS Care Compare.
How does Willows of New Castle's rating compare to nearby facilities?
Willows of New Castle's CMS overall rating is 2 of 5. For comparison, the average CMS overall rating is 3.43 across 7 facilities in Henry County, and 3.16 across Indiana. Averages exclude facilities CMS has not rated, and a star rating is a CMS summary, not a judgment about any individual facility.
How can I verify Willows of New Castle's current information?
SeniorCareRating.com organizes public CMS data and is not affiliated with CMS. Confirm Willows of New Castle's current ratings, inspection reports, and license status on the official CMS Care Compare site and with your state survey agency.
Technical appendix
Record identifiers
- CMS provider number (CCN)
- 155089
- Ownership type
- For profit - Corporation
- Certified beds
- 95
- Data snapshot
- 2026-07-17
All 22 citation records
| Date | CMS tag | Severity | Type | CMS deficiency status | Correction date |
|---|---|---|---|---|---|
| Mar 6, 2026 | 0688 | D | Standard | Deficient, Provider has date of correction | Mar 23, 2026 |
| Mar 6, 2026 | 0812 | F | Standard | Deficient, Provider has date of correction | Mar 23, 2026 |
| Mar 6, 2026 | 0684 | D | Complaint | Deficient, Provider has date of correction | Mar 23, 2026 |
| Mar 6, 2026 | 0744 | D | Complaint | Deficient, Provider has date of correction | Mar 23, 2026 |
| Mar 6, 2026 | 0755 | D | Complaint | Deficient, Provider has date of correction | Mar 23, 2026 |
| Jul 28, 2025 | 0689 | D | Complaint | Past Non-Compliance | Not available |
| Mar 14, 2025 | 0550 | D | Standard | Deficient, Provider has date of correction | Apr 4, 2025 |
| Mar 14, 2025 | 0677 | D | Standard | Deficient, Provider has date of correction | Apr 4, 2025 |
| Mar 14, 2025 | 0791 | D | Standard | Deficient, Provider has date of correction | Apr 4, 2025 |
| Jan 9, 2025 | 0684 | D | Complaint | Deficient, Provider has date of correction | Feb 7, 2025 |
| Jan 9, 2025 | 0690 | D | Complaint | Deficient, Provider has date of correction | Feb 7, 2025 |
| Jan 29, 2024 | 0554 | D | Standard | Deficient, Provider has date of correction | Feb 9, 2024 |
| Jan 29, 2024 | 0558 | D | Standard | Deficient, Provider has date of correction | Feb 9, 2024 |
| Jan 29, 2024 | 0561 | D | Standard | Deficient, Provider has date of correction | Feb 9, 2024 |
| Jan 29, 2024 | 0584 | D | Standard | Deficient, Provider has date of correction | Feb 9, 2024 |
| Jan 29, 2024 | 0641 | D | Standard | Deficient, Provider has date of correction | Feb 9, 2024 |
| Jan 29, 2024 | 0656 | D | Standard | Deficient, Provider has date of correction | Feb 9, 2024 |
| Jan 29, 2024 | 0657 | D | Standard | Deficient, Provider has date of correction | Feb 9, 2024 |
| Jan 29, 2024 | 0684 | D | Standard | Deficient, Provider has date of correction | Feb 9, 2024 |
| Jan 29, 2024 | 0842 | D | Standard | Deficient, Provider has date of correction | Feb 9, 2024 |
| Jan 29, 2024 | 0909 | D | Standard | Deficient, Provider has date of correction | Feb 9, 2024 |
| Jan 29, 2024 | 0689 | G | Complaint | Deficient, Provider has date of correction | Feb 9, 2024 |
How to verify this data
- The current CMS profile on Medicare’s Care Compare
- Your state survey agency’s latest inspection reports
- Any recent complaint investigations
- Current ownership and license status
SeniorCareRating.com organizes public CMS data and is not affiliated with CMS. Ratings and records are CMS-reported summaries of past data, not a judgment about current conditions. See methodology.