Nursing home

Willowbrooke Court at Country House

4830 Kennett Pike, Wilmington, DE, 19807

CMS ownership records associate this facility with Acts Retirement-Life Communities · Non profit - Corporation.

CMS overall rating

5of 5

At a glance

CMS reports a 5-star overall rating for Willowbrooke Court at Country House, with 6 inspection citations on record. No federal fine or payment-denial records appear in the current dataset.

CMS overall: 5; of 5
Health inspection: 5; of 5
Staffing: 5; of 5
Quality measures: 5; of 5
Certified beds: 14; CMS-reported

CMS rating profile

The four CMS ratings on one aligned scale, with county and state averages for context.

Rating profile

How this facility's overall rating relates to its three CMS component ratings.

Overall

5 of 5

Health inspection

5 of 5

Staffing

5 of 5

Quality measures

5 of 5

CMS-reported data · updated 2026-08-21

Comparative context

This facility's CMS overall rating next to its county and state averages.

This facility 5★

1★5★

New Castle Co. avg 3.36★Delaware avg 3.3★This facility

CMS-reported data · updated 2026-08-21 · site-calculated context, not a CMS rating

Methodology

Averages are calculated from CMS records included in this dataset and exclude facilities CMS has not rated. A neutral reference point, not a CMS rating or a pass/fail line.

Inspections and citations

Health-inspection citations CMS reports for this facility. Individual records are in the technical appendix.

Citation profile

How many citations CMS reports, how severe, and when they occurred.

Citations on record

Higher severity (G–L)

From complaints

Infection control

Citations by inspection year

12022

32024

22025

Higher severity Standard

CMS-reported data · updated 2026-08-21

Methodology

Severity uses the CMS scope-and-severity letter (G–L count as higher severity). Counts are CMS-reported inspection findings, not a judgment about current conditions.

Federal records

Federal fines (CMPs) and payment-denial records CMS reports in the recent reporting period. These are distinct record types and are never merged.

No federal penalty records are included in this data for this facility.

Staffing and care

Selected CMS care indicators for long-stay residents, with a typical level for context. The CMS staffing star rating appears in the rating profile above.

Selected care measures

How this facility's reported care indicators sit against a typical level.

0 of 3 care measures reported by CMS

On antipsychotic medication(lower is better)Not reported

Long-stay residents given antipsychotic medication.

With new/worsened pressure ulcers(lower is better)Not reported

Long-stay residents with new or worsened pressure ulcers.

Falls with major injury(lower is better)Not reported

Long-stay residents with one or more falls with major injury.

CMS-reported data · updated 2026-08-21 · site-calculated context, not a CMS rating

Methodology

The tick marks a typical level for context and is calculated from CMS records included in this dataset — not a CMS rating. Per-shift staffing hours are not part of this dataset. Missing values are shown as “Not reported”, never as zero.

Ownership

View ownership profile →

Facilities and agencies grouped by CMS-reported ownership fields. A company appearing here does not by itself mean it controlled day-to-day care or did anything wrong.

Owner / organization	Role
Acts Acquisition and Development Company LLC	INDIRECT OWNERSHIP INTEREST
Acts Alliance Management LLC	INDIRECT OWNERSHIP INTEREST
Acts Communities of Maryland, Inc.	INDIRECT OWNERSHIP INTEREST
Acts Legacy Foundation, Inc.	INDIRECT OWNERSHIP INTEREST
Ahern, Susan	ADP OF THE SNF
Acts Management Services, Inc.	INDIRECT OWNERSHIP INTEREST
Acts Retirement Services, Inc	INDIRECT OWNERSHIP INTEREST
Acts Retirement-Life Communities Management, LLC	INDIRECT OWNERSHIP INTEREST
Acts Signature Community Services Inc	INDIRECT OWNERSHIP INTEREST
Bonita Springs Retirement Village Inc	INDIRECT OWNERSHIP INTEREST
Mease Life Inc	INDIRECT OWNERSHIP INTEREST
Allmond, Susan	CORPORATE DIRECTOR
Brod, Kathryn	CORPORATE DIRECTOR
Callaway, Warren	CORPORATE DIRECTOR
Chamberlain, Linda	CORPORATE DIRECTOR
Christiansen, Karen	CORPORATE DIRECTOR
Detweiler, Harold	CORPORATE DIRECTOR
Esterhai, John	CORPORATE DIRECTOR
Gerner, Elric	CORPORATE DIRECTOR
Glynn, James	CORPORATE DIRECTOR
Grant, Gerald	CORPORATE DIRECTOR
Greer, Jason	CORPORATE DIRECTOR
Kelly, Michael	CORPORATE DIRECTOR
Lammers, John	CORPORATE DIRECTOR
Lawson, Daniel	CORPORATE DIRECTOR
Mashner, Marvin	CORPORATE DIRECTOR
Middlebrooks, Daniel	CORPORATE DIRECTOR
Reichard, Dawn	CORPORATE DIRECTOR
Ahern, Susan	CORPORATE OFFICER
Allmond, Susan	CORPORATE OFFICER
Christiansen, Karen	CORPORATE OFFICER
Fox, Glenn	CORPORATE OFFICER
Gerner, Elric	CORPORATE OFFICER
Grant, Gerald	CORPORATE OFFICER
Lawson, Daniel	CORPORATE OFFICER
Mashner, Marvin	CORPORATE OFFICER
Acts Management Services, Inc.	OPERATIONAL/MANAGERIAL CONTROL
Acts Retirement-Life Communities Inc	OPERATIONAL/MANAGERIAL CONTROL
Acts Retirement-Life Communities Management, LLC	OPERATIONAL/MANAGERIAL CONTROL
Ahern, Susan	OPERATIONAL/MANAGERIAL CONTROL
Christiansen, Karen	OPERATIONAL/MANAGERIAL CONTROL
Fox, Glenn	OPERATIONAL/MANAGERIAL CONTROL
Grant, Gerald	OPERATIONAL/MANAGERIAL CONTROL
U.S. Bank	TRUSTEE OF THE SNF
Acts Management Services, Inc.	ADP OF THE SNF
Acts Retirement-Life Communities Inc	ADP OF THE SNF
Acts Retirement-Life Communities Management, LLC	ADP OF THE SNF
Baker Tilly US, LLP	ADP OF THE SNF
U.S. Bank	ADP OF THE SNF
Christiansen, Karen	ADP OF THE SNF
Fox, Glenn	ADP OF THE SNF
Grant, Gerald	ADP OF THE SNF
Greenwalt, Jennifer	ADP OF THE SNF
Janney, Brian	ADP OF THE SNF

Looking for reviews of Willowbrooke Court at Country House?

A direct answer, and where to find first-hand accounts.

SeniorCareRating.com does not publish consumer reviews, testimonials, or any rating of its own — not for Willowbrooke Court at Country House and not for any provider. Nothing on this page is an opinion about the care delivered here.

What this page does contain is the public CMS record: state-survey inspection findings with their dates and severity, staffing levels, quality measures, federal penalty records, and ownership. Those are documented findings from official inspections and reporting rather than individual accounts, so they answer a different — and independently verifiable — part of the same question. See the record for Willowbrooke Court at Country House

For first-hand accounts, the most reliable routes are people rather than pages: ask the provider directly for references from current residents or clients and their families, and speak with your state long-term care ombudsman, whose office advocates for residents and tracks complaints independently of the provider. Ombudsman services are free and confidential.

Find your state long-term care ombudsman — National Long-Term Care Ombudsman Resource Center
Eldercare Locator — the U.S. Administration for Community Living’s public referral service

Read published reviews from any source with the same care you would apply to the CMS record: both are partial. A small number of strongly worded reviews can reflect a handful of experiences rather than the typical one, and an inspection finding describes a specific date rather than conditions today.

Nearby facilities

Other CMS-certified nursing homes near New Castle County.

4830 Kennett Pike, Wilmington

New Castle County · DE · 19807

14 certified beds39.7962, -75.6080

Verify the current location and license with official sources.

All Delaware counties →All in New Castle County →More from Acts Retirement-Life Communities →

Facility	Location	Overall	Health	Staffing	CMS abuse icon	Federal penalties
Kentmere Rehabilitation and Healthcare Center CCN 085001	Wilmington, DE	5	3	5	Not shown	$8,278
Excelcare at Wilmington LLC CCN 085002	Wilmington, DE	3	2	4	Shown	$38,290
Coral Springs Rehab & Healthcare CCN 085004	Wilmington, DE	1	2	1	Not shown	$99,184
Regal Heights Healthcare & Rehab Center CCN 085006	Hockessin, DE	2	2	3	Shown	$140,261
Willowbrooke Court Skilled Center at Manor House CCN 085009	Seaford, DE	5	5	5	Not shown	$0
Milford Center CCN 085010	Milford, DE	—	—	—	Not shown	$176,862

Continue your research

Frequently asked questions

What is Willowbrooke Court at Country House's CMS rating?

Willowbrooke Court at Country House has a 5-star CMS overall rating (out of 5) in the current dataset, with CMS component ratings of 5 for health inspections, 5 for staffing, and 5 for quality measures. A star rating is a CMS summary of past data, not a judgment about current conditions.

Where is Willowbrooke Court at Country House located?

Willowbrooke Court at Country House is located at 4830 Kennett Pike, Wilmington, DE, 19807 in New Castle County, and CMS lists 14 certified beds.

Does Willowbrooke Court at Country House have federal penalties or payment denials on record?

The current CMS data shows no federal penalty amounts or payment denials for Willowbrooke Court at Country House over roughly the past three years. Records can change; confirm current status on CMS Care Compare.

How does Willowbrooke Court at Country House's rating compare to nearby facilities?

Willowbrooke Court at Country House's CMS overall rating is 5 of 5. For comparison, the average CMS overall rating is 3.36 across 25 facilities in New Castle County, and 3.3 across Delaware. Averages exclude facilities CMS has not rated, and a star rating is a CMS summary, not a judgment about any individual facility.

Does SeniorCareRating.com have reviews for Willowbrooke Court at Country House?

No. SeniorCareRating.com does not publish user reviews, ratings of its own, or testimonials about any facility. What this page shows instead is the public CMS record: state-survey inspection findings with their dates and severity, staffing and quality-measure ratings, federal penalty records, and ownership. Those are documented findings from official inspections rather than individual opinions, so they answer a different — and verifiable — part of the same question. For residents' and families' own accounts, ask the facility for references and speak with your state long-term care ombudsman.

How can I verify Willowbrooke Court at Country House's current information?

SeniorCareRating.com organizes public CMS data and is not affiliated with CMS. Confirm Willowbrooke Court at Country House's current ratings, inspection reports, and license status on the official CMS Care Compare site and with your state survey agency.

Technical appendix

Record identifiers

CMS provider number (CCN): 085003
Ownership type: Non profit - Corporation
Certified beds: 14
Data snapshot: 2026-08-21

All 6 citation records

Date	CMS tag	Severity	Type	CMS deficiency status	Correction date
Feb 26, 2025	0623	D	Standard	Deficient, Provider has date of correction	Apr 24, 2025
Feb 26, 2025	0684	D	Complaint	Deficient, Provider has date of correction	Apr 24, 2025
Feb 9, 2024	0712	D	Standard	Deficient, Provider has date of correction	Mar 18, 2024
Feb 9, 2024	0812	F	Standard	Deficient, Provider has date of correction	Mar 18, 2024
Feb 9, 2024	0842	E	Standard	Deficient, Provider has date of correction	Mar 18, 2024
Apr 26, 2022	0943	D	Standard	Deficient, Provider has date of correction	Jun 24, 2022

How to verify this data

The current CMS profile on Medicare’s Care Compare
Your state survey agency’s latest inspection reports
Any recent complaint investigations
Current ownership and license status

SeniorCareRating.com organizes public CMS data and is not affiliated with CMS. Ratings and records are CMS-reported summaries of past data, not a judgment about current conditions. See methodology.

SeniorCareRating.com summarizes public CMS data. It is not affiliated with CMS, Medicare.gov, or any nursing home. Data may lag current conditions. This is not medical, legal, or care-placement advice — always verify with official sources and qualified professionals.