Home health agency

Care at Heart Home Health Services

12724 Tierra Monje, El Paso, TX, 79938

Ownership type: Proprietary. Medicare-certified Feb 1, 2021. (915) 304-1030

CMS quality of patient care
Not rated by CMS

At a glance

CMS does not report a quality-of-patient-care star rating for Care at Heart Home Health Services, and publishes 9 of 17 quality measures for this agency. CMS lists 6 of 6 services. A missing rating is not a bad rating — it usually means the agency was too small for CMS to report reliably.
CMS star
not rated
Measures reported
9
of 17
Services listed
6
of 6 CMS-listed
Ownership type
Proprietary
CMS-reported
Data snapshot
2026-07-17
CMS dataset

CMS data profile

What CMS publishes for this agency — the star rating, which measure categories are covered, and how the rating compares with the state.

CMS information available

Which measure categories CMS reports for this agency, and how completely.

Did patients get better?0/6
Safety2/2
Timeliness and care processes3/3
Care transitions2/3
Hospital visits1/2
Medicare spending1/1

CMS-reported data · updated 2026-07-17

Methodology
Measures CMS reports for this agency in each category, out of the measures CMS publishes. Missing values are never treated as zero.

CMS reports 9 of 17 measures for this agency, and no star rating.

Why some CMS information is unavailable

CMS: The number of patient episodes for this measure is too small to report.

  • The number of patient episodes for this measure is too small to report.

Missing values are never treated as zero.

Selected outcomes

A small number of important CMS patient-care measures. The full measure set is in the technical appendix.

Selected CMS measures

How this agency performs on the patient-care measures CMS reports.

Did patients get better?
MeasureCMS value
Patients got better at walking or moving around
Not reported — the number of patient episodes for this measure is too small to report.
Not reported
Patients got better at getting in and out of bed
Not reported — the number of patient episodes for this measure is too small to report.
Not reported
Patients got better at bathing
Not reported — the number of patient episodes for this measure is too small to report.
Not reported
Patients' breathing improved
Not reported — the number of patient episodes for this measure is too small to report.
Not reported
Patients got better at taking their medicines correctly by mouth
Not reported — the number of patient episodes for this measure is too small to report.
Not reported
Discharge function score
Not reported — the number of patient episodes for this measure is too small to report.
Not reported
Safety
MeasureCMS value
New or worsened pressure sores(lower is better)4.96%
Patients experiencing one or more falls with major injury(lower is better)0%

CMS-reported data · updated 2026-07-17

Methodology
Measures with no value are shown as “Not reported”, never as zero. Patients/episodes denominators are in the technical appendix.

Services

Services CMS lists for this agency. Confirm current availability with the agency.

Nursing carePhysical therapyOccupational therapySpeech pathologyMedical social servicesHome health aide

Other Medicare-certified home health agencies in El Paso.

AgencyCMS starMeasures reported
Centerwell Home Health5 out of 517 of 17
Revive Home Care INC4 out of 517 of 17
Tender Care Home Health4 out of 517 of 17
Enhabit Home Health3.5 out of 517 of 17
Matrix Home Health Services3.5 out of 517 of 17
Victoria Home Health Care3.5 out of 517 of 17

Related research

Frequently asked questions

Does Care at Heart Home Health Services have a CMS star rating?

Care at Heart Home Health Services does not have a CMS quality-of-patient-care star rating in the current dataset. CMS explains: the number of patient episodes for this measure is too small to report. A missing rating is not a bad rating — it usually means the agency was too small for CMS to report reliably.

Which CMS measures are reported for Care at Heart Home Health Services?

CMS reports 9 of 17 quality measures for Care at Heart Home Health Services in this dataset. Measures with no value are shown as “Not reported,” never as zero.

What services does Care at Heart Home Health Services offer?

CMS records list the following services for Care at Heart Home Health Services: nursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide. Confirm current service availability with the agency.

How can I verify Care at Heart Home Health Services's current information?

SeniorCareRating.com organizes public CMS data and is not affiliated with CMS. Look up CCN 748003 on Medicare's official Care Compare tool to confirm current ratings, certification, and contact details.

Technical appendix

Record identifiers

CMS certification number (CCN)
748003
Ownership type
Proprietary
Medicare certification date
Feb 1, 2021
Phone (CMS-listed)
(915) 304-1030
Source snapshot
Apr2026
All 17 CMS measures, with denominators
Did patients get better?
MeasureCMS value
Patients got better at walking or moving around
Not reported — the number of patient episodes for this measure is too small to report.
Not reported
Patients got better at getting in and out of bed
Not reported — the number of patient episodes for this measure is too small to report.
Not reported
Patients got better at bathing
Not reported — the number of patient episodes for this measure is too small to report.
Not reported
Patients' breathing improved
Not reported — the number of patient episodes for this measure is too small to report.
Not reported
Patients got better at taking their medicines correctly by mouth
Not reported — the number of patient episodes for this measure is too small to report.
Not reported
Discharge function score
Not reported — the number of patient episodes for this measure is too small to report.
Not reported
Safety
MeasureCMS value
New or worsened pressure sores(lower is better)4.96%
Patients experiencing one or more falls with major injury(lower is better)0%
Timeliness and care processes
MeasureCMS value
Started care in a timely manner84.85%
Checked whether patients received a flu shot70.37%
Acted on medication issues promptly90.91%
Care transitions
MeasureCMS value
Patients who returned home and stayed home after care55.73%
Hospital visits
MeasureCMS value
Potentially preventable hospital readmissions(lower is better)
Not reported — the number of patient episodes for this measure is too small to report.
Not reported
Potentially preventable hospitalizations(lower is better)8.69%
Medicare spending
MeasureCMS value
Medicare spending per episode, compared with the national average0.69
Additional CMS measures
MeasureCMS value
Health information sent to the patient's provider100%
Health information given to the patient
Not reported — the number of patient episodes for this measure is too small to report.
Not reported

How to verify this data

This page reproduces public CMS records. For the authoritative, current record — including certification status — look up CCN 748003 on Medicare’s Care Compare.

Data reflects the current CMS Home Health Care Agencies dataset and may lag current conditions. The CMS star rating summarizes past patient-care measures and is not a judgment about current care. See methodology.

SeniorCareRating.com summarizes public CMS data. It is not affiliated with CMS, Medicare.gov, or any nursing home. Data may lag current conditions. This is not medical, legal, or care-placement advice — always verify with official sources and qualified professionals.