Home health agency

Western Mass Home Health Services INC

155 Maple Street, Suite 204, Springfield, MA, 01105

Ownership type: Proprietary. Medicare-certified Dec 21, 2015. (413) 789-0132

CMS quality of patient care
CMS quality of patient care: 1 out of 51of 5

At a glance

CMS reports a 1-star quality-of-patient-care rating for Western Mass Home Health Services INC, and publishes 13 of 17 quality measures for this agency. CMS lists 6 of 6 services.
CMS star
1
of 5
Measures reported
13
of 17
Services listed
6
of 6 CMS-listed
Ownership type
Proprietary
CMS-reported
Data snapshot
2026-07-17
CMS dataset

CMS data profile

What CMS publishes for this agency — the star rating, which measure categories are covered, and how the rating compares with the state.

CMS information available

Which measure categories CMS reports for this agency, and how completely.

Did patients get better?6/6
Safety2/2
Timeliness and care processes3/3
Care transitions2/3
Hospital visits0/2
Medicare spending0/1

CMS-reported data · updated 2026-07-17

Methodology
Measures CMS reports for this agency in each category, out of the measures CMS publishes. Missing values are never treated as zero.

Comparative context

This agency's CMS star next to its state average.

This agency 1
15
Massachusetts avg 2.96This agency
This agency: 1 of 5. Massachusetts avg: 2.96.

CMS-reported data · updated 2026-07-17 · site-calculated context, not a CMS rating

Methodology
The Massachusetts average is calculated across 287 agencies from CMS records included in this dataset — a neutral reference point, not a CMS rating.

CMS reports 13 of 17 measures for this agency, plus a star rating.

Why some CMS information is unavailable
  • The number of patient episodes for this measure is too small to report.
  • This measure currently does not have data or provider has been certified/recertified for less than 6 months.

Missing values are never treated as zero.

Selected outcomes

A small number of important CMS patient-care measures. The full measure set is in the technical appendix.

Selected CMS measures

How this agency performs on the patient-care measures CMS reports.

Did patients get better?
MeasureCMS value
Patients got better at walking or moving around51.22%
Patients got better at getting in and out of bed38.58%
Patients got better at bathing49.64%
Patients' breathing improved51.33%
Patients got better at taking their medicines correctly by mouth46.17%
Discharge function score58.58
Safety
MeasureCMS value
New or worsened pressure sores(lower is better)1.56%
Patients experiencing one or more falls with major injury(lower is better)0.76%

CMS-reported data · updated 2026-07-17

Methodology
Measures with no value are shown as “Not reported”, never as zero. Patients/episodes denominators are in the technical appendix.

Services

Services CMS lists for this agency. Confirm current availability with the agency.

Nursing carePhysical therapyOccupational therapySpeech pathologyMedical social servicesHome health aide

Other Medicare-certified home health agencies in Springfield.

AgencyCMS starMeasures reported
International Health Solutions2 out of 517 of 17
Metrocare of Springfield Homecare INC3 out of 514 of 17
Healthpoint Homecare Services LLC1 out of 514 of 17
Allied Health Systems LLC1.5 out of 513 of 17
Better Healthcare Solutions LLC1 out of 513 of 17
A Better Life Homecare LLC2.5 out of 512 of 17

Related research

Frequently asked questions

Does Western Mass Home Health Services INC have a CMS star rating?

Western Mass Home Health Services INC has a CMS quality-of-patient-care star rating of 1 out of 5 in the current dataset, compared with a Massachusetts average of 2.96. The star rating summarizes past patient-care measures and is not a judgment about current care.

Which CMS measures are reported for Western Mass Home Health Services INC?

CMS reports 13 of 17 quality measures for Western Mass Home Health Services INC in this dataset. Measures with no value are shown as “Not reported,” never as zero.

What services does Western Mass Home Health Services INC offer?

CMS records list the following services for Western Mass Home Health Services INC: nursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide. Confirm current service availability with the agency.

How can I verify Western Mass Home Health Services INC's current information?

SeniorCareRating.com organizes public CMS data and is not affiliated with CMS. Look up CCN 227632 on Medicare's official Care Compare tool to confirm current ratings, certification, and contact details.

Technical appendix

Record identifiers

CMS certification number (CCN)
227632
Ownership type
Proprietary
Medicare certification date
Dec 21, 2015
Phone (CMS-listed)
(413) 789-0132
Source snapshot
Apr2026
All 17 CMS measures, with denominators
Did patients get better?
MeasureCMS value
Patients got better at walking or moving around51.22%
Patients got better at getting in and out of bed38.58%
Patients got better at bathing49.64%
Patients' breathing improved51.33%
Patients got better at taking their medicines correctly by mouth46.17%
Discharge function score58.58
Safety
MeasureCMS value
New or worsened pressure sores(lower is better)1.56%
Patients experiencing one or more falls with major injury(lower is better)0.76%
Timeliness and care processes
MeasureCMS value
Started care in a timely manner68.91%
Checked whether patients received a flu shot55.78%
Acted on medication issues promptly78.2%
Care transitions
MeasureCMS value
Patients who returned home and stayed home after care
Not reported — the number of patient episodes for this measure is too small to report.
Not reported
Hospital visits
MeasureCMS value
Potentially preventable hospital readmissions(lower is better)
Not reported — this measure currently does not have data or provider has been certified/recertified for less than 6 months.
Not reported
Potentially preventable hospitalizations(lower is better)
Not reported — the number of patient episodes for this measure is too small to report.
Not reported
Medicare spending
MeasureCMS value
Medicare spending per episode, compared with the national average
Not reported — the number of patient episodes for this measure is too small to report.
Not reported
Additional CMS measures
MeasureCMS value
Health information sent to the patient's provider75.97%
Health information given to the patient72.99%

How to verify this data

This page reproduces public CMS records. For the authoritative, current record — including certification status — look up CCN 227632 on Medicare’s Care Compare.

Data reflects the current CMS Home Health Care Agencies dataset and may lag current conditions. The CMS star rating summarizes past patient-care measures and is not a judgment about current care. See methodology.

SeniorCareRating.com summarizes public CMS data. It is not affiliated with CMS, Medicare.gov, or any nursing home. Data may lag current conditions. This is not medical, legal, or care-placement advice — always verify with official sources and qualified professionals.